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It is probably not the printer problem . First confirm it by taking 2-3 windows test pages . If it is coming properly than your problem is surely form the package you are using. Ask the system administrator to rectify the problem from the software . page length and printer emulation must be added in the software.
try giving printer test page from the pc.if that comes properly then its the problem of tally software.if the test page comes with same block then its printer driver problem.delete the driver and reinstall the printer driver.
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