Question about Packard Bell Computers & Internet
You can check your cable connections and jumper settings. Has anything been changed on this computer? Most likely the device has failed and will need to be replaced. A DVD-burner now can be picked up for about 30$
Posted on Jun 17, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 01, 2014 | Compaq Presario 700 470024-192 Notebook
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
if this fails to fix the problem
It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it if this fails you might try cleaning the lens it's already gone bad there is no harm in trying If you take a little risk can solve . follow the instruction: Don't panic its very simply. 1. When running your pc , open the drawer.> 2. switch off the ac power 3. remove power cable & sata or pata cable 4. remove all the screw from the back side 5. press clip to open the font panel 6. reverse the cd/dvd rw 7. just remove the cover 8. clean the optical lance 9. use a little( not much )oil place on two steel shaft 10.cover all the equipment 11.now you can fit to your pc Ifit does the same problem please change the cd/dvd rw because the lance has defected
hope this helps
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