Question about Computers & Internet

1 Answer

My computer has stopped responding, the "startup" window does not come up. It keeps telling me that I must "start windows normally" and this prompt keeps repeating over and over. What can I do at this point?

Posted by on

  • alfred_alaim Nov 15, 2010

    Hello, I have tried all the instructions you have proovided but am unable to correct the problem, I have decided to bring it in to a technician. Please delete my name from your records. I don't think I will be using your services any longer. I would have found it more helpful if I spoke to someone on the phone.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 13,433 Answers

Hello,

The computer is unable to start up, and you have to perform a repair installation of windows, I assume its windows xp?

if its any other version of windows you would have an option to repair right there.

Your going to need your windows XP Disc.

how to perform a repair installation on windows XP
insert your Windows XP Setup CD, and restart your computer.

1.When the Press any key to boot from CD message is displayed on your screen, press a key to start your computer from the Windows XP CD.

if not then the computer is not set to start up from a cd, you can either enter the setup / bios to change that setting OR right when you power up the computer look at the screen it will say what button to press in order to enter boot menu or bios, it will very likely be button F12 or similar, it should say on the screen when you power on.

if it doesn't, then you need to go into the bios and change the boot order so that the computer starts from the CD first.

Read this page for more help on that subject
http://www.fixya.com/support/r3575592-unable_to_start_cd_solve_boot_cd_issues_

after that you should be able to start from the cd and install the OS

Repeat step 1 when you have changed the boot order.

2.Press ENTER when you see the message To setup Windows XP now, and then press ENTER displayed on the Welcome to Setup screen.

3.Do not choose the option to press R to use the Recovery Console.

4.In the Windows XP Licensing Agreement, press F8 to agree to the license agreement.

5.Make sure that your current installation of Windows XP is selected in the box, and then press R to repair Windows XP.

6.Follow the instructions on the screen to complete Setup.

Posted on Nov 11, 2010

  • Ekse Nov 15, 2010

    I'll send a note to support and they will be in touch with you.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Running in safe mode as normal start up is really slow or does not load.


Follow this trick to fix infected Laptop:


Disable Unwanted Programs from Running at Windows Startup
Running too many programs at the Windows startup reduces the system performance. To speed up Windows 7, you have to disable the unwanted third-party programs from running at Windows startup.

  • Click Start ' Type MsConfig and press ENTER
  • Click Startup tab.
  • Uncheck the entries of the programs that you do not wish to run at system startup.
  • Click Apply.
  • Do the same for the entries in the Services tab.
  • Click Apply ' OK.
  • Restart the computer when prompted.

To fix this problem instantly use PCFresher system utility.

Jan 17, 2013 | Dell Inspiron 1545 Notebook

2 Answers

I have an Acer one aspire that won't start. I keep


Dear user,


Please try to restore it to factory mode or re-install OS

Aug 22, 2012 | Acer Aspire One PC Notebook

1 Answer

When start system show error


Does the system boot up? This does not seem like an error that would stop it from booting up, just an annoyance.

Click Start/Programs and look for the RUNcommand. You might see it anywhere once you click Programs, or it might beinside the Accessories folder. Click RUN and when it opens up type"msconfig.exe" (without the quotes) then hit ok.

When the System Configuration window opens click the Startup tab. In theStartup Tab we are only concerned with 2 columns, the first column which is theStartup Items and the column that says Command. You can put your mouse pointerbetween two column headings and it will turn into a +, then hold the left mousebutton and drag the column over to the right to expand it so you can readwhat's below it.

Now everything has a check mark beside it. This means that everytime youstart your computer, these items have to load and run.
Start with the first item listed under the startup item column and look at itand look at the command for it. We want to find the command that your system is having a problem with the script file. The command is C:\WINDOWS\system32\FAantivirus.vbs. When you see it under the command column take the check mark off over to the left next to the item column and this will keep it from running the next time you boot your system.

May 07, 2012 | HP Desktop Computers - Hewlett-Packard...

1 Answer

My Acer Aspire desktop computer, which was working just fine before Christmas, has slowed to a crawl and everytime I open a window it stops responding. Refer to the details below and thank you in adva


Andrew, have you followed the information provided by Microsoft for Vista and using Startup Repair?

Have you tried doing a System Restore to put the system back to when it was last working fine - this should help if the problem is caused by a bad Windows Update fix or similar system change?

How much memory do you have on your Acer Aspire computer - Vista needs at least 2GB to run reasonably well, more if available subject to the limit of 3.5GB for 32bit operating systems.

Even though you are running Norton 360 security software - it is still possible that you may have a virus infection - all security software is only as good as the decisions made by the computer user - click on a 'bad' link on a web page and answer a security message wrongly and all bets are off!

Download and burn a copy of the free AVG Rescue CD and boot your computer from this to check that you have no virus infection(s).

What is the performance like when started in Safe Mode? If it is back to how you expect, then again it suggests that something recently installed has changed things - try disabling any Startup programs - you can use the free CCleaner utility from Piriform to help you do this by going to the Tools page then selecting Startup which will show a list of what programs are being started each boot - you can disable any of these by using the Disable button or with the mouse on the entry.


1_3_2012_5_50_30_pm.jpg

Jan 03, 2012 | Acer Aspire M5641 PC Desktop

2 Answers

Restarts automatically


If you shut down your Windows XP-based computer, your computer may restart instead of shutting down. The computer may also restart unexpectedly while you are using the computer to perform certain tasks. An error message may appear on a blue screen when the computer restarts.
This behavior may occur if Windows stops responding during a typical operation or during the shutdown process. By default, the computer is configured to automatically restart when Windows stops responding. To view this setting, follow these steps:
  1. Click the Start button, right-click My Computer, click Properties, click the Advancedtab, and then click Settings under Startup and Recovery.
  2. Under System Failure, view the Automatically restart check box. If theAutomatically restart check box is selected, Windows automatically restarts if the computer stops unexpectedly.
To configure the way that Windows responds when the computer stops unexpectedly, follow these steps.

Note: You must be logged on as an administrator or a member of the Administrators group to complete this procedure. If your computer is connected to a network, network policy settings may prevent you from completing this procedure.
  1. Log on to the host computer as either an administrator or the owner.
  2. Click Start, and then click Control Panel.
  3. Under Pick a category, click Performance and Maintenance.
  4. Under the or pick a Control Panel icon section, click System.
  5. Click the Advanced tab, and then click Settings under Startup and Recovery.
  6. Click to select any one of the following check boxes under System Failure:
    • Write an event to the system log
    • Send an administrative alert
    • Automatically restart
I hope this has answered all your questions. If you have any other questions, please contact us at info@custompcrepair.org

Mar 16, 2011 | Microsoft Windows XP Professional

2 Answers

Have presario 6000. Would not boot but received message that new keyboard needed. Purchased "universal" aftermarket keyboard. New message "Hard drive failure imminent" and still would not boot to allow...


Hi,
Prepare to Diagnose the Computer
Perform the following actions to prepare the computer for troubleshooting a startup problem.

1. Remove the battery and AC adapter from the notebook.
2.Remove any optical disks (CD or DVD), and disconnect any external devices or peripherals such as USB devices, printers, docking stations etc.
3.Plug the AC adapter directly into a functioning wall socket.
4.Press the Power button to turn on the computer.

NOTE:After the battery, optical media and peripherals are removed, the Notebook PC may startup normally. If this occurs see Windows starts after the battery, optical media and peripherals are removed .

Symptoms and Resolutions
When the notebook stops responding or displays an error message, let me know what symptom that most closely resembles what is seen on the Notebook PC screen.

* Screen is blank with no cursor or text
*An error message is displayed on a black background
*An error message is displayed on a blue background
*PC stops responding on a red Compaq or blue HP logo screen
*PC Stops responding on the Windows logo screen
* The Microsoft Windows 'Advanced Options Menu' is displayed
* PC stops responding with a blinking cursor is displayed in the upper left corner of a black screen.
*Password is requested but password is forgotten or lost.
*Microsoft Windows starts, but a 'serious error' message is displayed that prompts you to send an error report to Microsoft for evaluation.
* Microsoft Windows starts , but the PC stops responding or restarts automatically
*Display is very dim during and after startup
*Microsoft Windows starts, but runs abnormally slow

Jan 28, 2010 | HP Pavilion dv9000z Notebook

1 Answer

Restart at shutdown


Hi,

This behavior may occur if Windows stops responding during a typical operation or during the shutdown process. By default, the computer is configured to automatically restart when Windows stops responding. To view this setting, follow these steps:
  1. Click the Start button, right-click My Computer, click Properties, click the Advanced tab, and then click Settings under Startup and Recovery.
  2. Under System Failure, view the Automatically restart check box. If the Automatically restart check box is selected, Windows automatically restarts if the computer stops unexpectedly.
I can give you anotther solution too

Thanks
Xeeshan

Nov 22, 2009 | Microsoft Windows XP Professional

1 Answer

Keep getting "hprb Update" window on screen. Have changed "hprb Update" on Norton Security from "custm" to "allow", but problem still exists.


Click START-RUN- in the dialog box type: msconfig in the box
when it opens select the "startup" tab - uncheck the box next to the hp update entry - click APPLY and OK...
Restart the computer, it will tell you "you've used the system configurator to change the way windows starts" click ..dont show me this again an then OK.
This will keep the update program from running when windows starts, but you can still run it from your printer software.

Oct 22, 2008 | HP Computers & Internet

2 Answers

Turning on my computer


if you are using windows operating system go to star menu and run , in that run program type msconfig and press ener then go to startup tab select and unselect the program what you like to run on the startup and apply and save the settings and restart the computer after when you restart the window comes please select don't show this message again and close these are first step you want to stop the process when startup please check it.

Apr 28, 2008 | HP Compaq Presario SR1300NX (PP195AA) PC...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

30 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...