Question about Canon PowerShot SD750 / IXUS 75 Digital Camera

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Lens error I dropped my camera that I just recently recieved. When I try to turn it on it says "lens read error restart camera." I want it fixed! but I don't want to pay a lot of money to get it fixed. Any suggestions?

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The same thing happened to me:

When i tried to turn on my camera it sounded like the lens tried to open and come out but it then stopped as if stuck then the camera beeped a bunch of times and then gave me the black screen with that reading "screen error, restart camera". Its really retarded that it tells you to restart the camera when there is no way to actually "restart" it. But heres how i fixed it...

I held the camera flat so i could see the lens and the lens looked a bit tilted like it tried to come out but wasn't perfectly aligned so it got hung up. At the same time that i pushed the on button I used my fingernail and pulled on the lens side that was more sunk it (to even it out). That's all it took. it popped out and vuala!

(I've heard you can also try tapping the camera on a table or try pushing the lens back into the camera but only try these when you got nothing else to lose.)

Posted on Jun 25, 2008

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This lens is in need of repair, though contrary to what some of the people on this site will say, paying $150 for a lens repair is completely unnecessary.
Usually a problem like what you are having is just a realignment and cleaning of the lens and gears. This in itself is a relatively cheap repair ($50-$75) Sometimes however, the plastic housing covering the lens itself gets damaged, or the lens twists inside the housing, which many times can require purchasing a new lens (this will run $150 or so).

Posted on Jun 17, 2008

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3 Answers

Lens error, restart camera.......... that's the reading I get on the lcd display. after I restart the camera the message just appears again. please help!


Hello!

That error is the generic error for a lens issue. Has your camera been dropped with the lens extended? Was it exposed to liquid or sand? Did the camera accidentally turn on while it was in your pocket? Is the lens bent, cracked or twisted? It could really be a number of issues, most common being the pocket one I mentioned.

However, you are definitely able to get this fixed! It is quite affordable and worth it to keep your current camera. Check the link I provided and see what they can do for you. I wish you luck!!

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1 Answer

When turning on the camera it shows 'Lens error restart camera'


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here are some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try.
 

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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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Lens error, restart camera


Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

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I dropped my camera and the lens won't retract. The screen reads lens error restart camera. Even though I have removed the battery to restart the camera, it won't correct its self. The lens stays out.


When you reset the camera you should be able to hear the gears of the camera lens turning. The problem is that the lens is out of alignment so the lens can't slide back in. As the gears are turning, straighten out the lens (you might have to try forcing it in different directions if it's not obvious which way the lens is bent) and it should slide back in. You obviously want to be gentle enough to not break it, but sometimes you have to use a little bit of force based on the severity of the drop. You also might need to try a few times since the gears will only run for so long before stopping. I have fixed a few cameras this way but if the lens is bent too far out of alignment you'll have to get it profesionally fixed.

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1 Answer

"LENS ERROR, RESTART CAMERA", THIS IS NOT WORKING.


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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Sorry to here that you can send it to a repair company like me for repair. cost about $120.00 plus shipping to fix.

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Remove battery for a minute or two then reinsert and try
If the problem persists recharge the battery fully
Then try if it still persists then there is a possible fault and you should return it to the vendor if under warranty ot contact Canon if out of warranty
Be warned if out of warranty your likely looking buying a new camera

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The following blog outlines some simple repair options for a lens error. They won't work for all cases, but they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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I had the same problem, tried different things but this is what worked.

I put the camera flat on its "back" (screen down, lens up). Looking down at the lens I could see that it was slightly off center. I pushed the lens towards the center and down, forcing it to close. Once it was centered I was able to turn it on and off no problem.

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