Question about Canon PIXMA MP620 All-In-One InkJet Printer

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6C10 on scrren wont print - Canon PIXMA MP620 All-In-One InkJet Printer

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  • suzyharvey Nov 15, 2010

    Yes it is MP620

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  • Canon Master
  • 13,433 Answers

Hi

Which canon printer is giving you this message? what model is it? PIXMA mp620?

Posted on Nov 11, 2010

  • Ekse Nov 15, 2010

    You have most likely already tried turning the printer off and unplugging it for a few minutes and the problem remained.



    It seems like one of the cartridges or the printer head has a problem.



    Re-seat all the cartridges and see if the problem goes away. If not, use q-tips and isopropyl alcohol to clean the whole printer head and the metal contacts both on the cartridges and on the printer head and get all the excess ink out from it.



    if the problem remains Re-seat the printer head:::



    1 remove all the cartridges

    2 raise the printer head lock lever on the right side of the cartridge carrier

    3 take out the printer head - see picture http://usa.canon.com/app/images/service_...



    4 insert the printer head back in http://usa.canon.com/app/images/service_...



    if the problem remains you may have a faulty printer head.



    I have a feeling this might be also related to the waste ink tank/pads being full but I haven't seen it mentioned for this code on this machine.

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It's probably a waste absorber issue.

A fix from FixYa Support:

1. Start with printer off
2. Press and hold resume Button (triangle in the circle) and click "Power" button. Green led should be on
3. While holding the Power button, release the Resume Button.
4. Without releasing the Power Button, click "Resume" button for two times and release Both Buttons.
5. Click "Resume" for four times then soon click "Power" button, to confirm the selected action (reset counter absorber).
6. Turn off the printer and turn on again

http://www.fixya.com/support/t5998845-error_code_6c10_mean

Hope this helps.

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