Question about Cell Phones

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My phone is completely blocked. it does not let me do anything, it only asks me for a PUK code and then new PIN code and then confirm PIN code.... what should i do? it is a Samsung Eternity II

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  • Master
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My dear:
Very Best Solution:You Go To Service & Sim Office and Get The Puk code And Pin code From Office oprator
Enter The Puk code and Yes
Enter The pin code and Yes
So Puk code Open and Problem will Quickly Solved
But:
Don't try to enter a PUK code without knowing the right one.
You need to call your service provider to get this code.
It can be as many as 8 digits, and it is random. If you enter too many wrong codes,
you can permanently damage the device. So Please You Go to Service office
and Get the Duplicate Sim From Office Oprater Same Your No Problem will Solved

Posted on Nov 11, 2010

  • 1 more comment 
  • amanda_oz Nov 11, 2010

    thank you. do you think it is also safe to look for it online at at

  • amanda_oz Nov 11, 2010

    thank you. do you think it is also safe to look for it online in at

  • amanda_oz Nov 11, 2010

    is it safe to look for it in at

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  • Cell Phones Master
  • 8,404 Answers

Only your service provider can supply you with this Personal Unblocking Code. Review this short article please then call your provider. http://en.wikipedia.org/wiki/PUK_code

Thanks for your question

Posted on Nov 11, 2010

  • A Miller Nov 16, 2010

    Amanda ... how can you ask the quesiton ... is it safe to look on line (for the code)?!? NO! it isn't ... NO ONE BUT YOUR SERVICE PROVIDER can provide you with YOUR special code for YOUR special device. Only they can do it ... it is free ... what is the problem? Call them. Get it done.

    Thank you for your interest in FixYa.com

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I bought one SAMSUNg SGH-J700i. When I am trying to poweron the phone it asks for Phone lock password which is 1234 and opened but immediatly it asks for SIM loack password. But I am not awrae of any SIM...


If u enter PIN code incorrectly 3 times, PIN will be blocked n phone will ask you for PUK(Personal Unblocking Key). This is a 8 digit code. If u enter Incorrect PUK for 10 times Your SIM will be lock permanently.

Your cell phone service provider can(Call from other no. n ask tell them for puk of ur no.) give you the PUK code aft3r answering simple security question.
Later enter PUK than enter new PIN, confirm new pin. Go to -Setting
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PS:(You have to block your PIN to get access to PUK,
Default PIN- 0000, 12345)

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HOLD ON!
You may enter wrong PIN three (3) times only. After that your PIN will be blocked! To unblock, you need PUK. You can only enter wrong PUK ten (10) times. (This is as documented) After entering correct PUK, you will be asked for NEW PIN.

So, when it says "PIN blocked. Enter PUK code", you must enter the PUK. If you correctly enter the PUK, it will asked for new PIN, by asking "Enter new PIN code:". Enter anything you want as your PIN. You will be asked to enter it twice (two times).
From what I read from your post, you have done correctly, but you don't want to enter new PIN. There is no way SIM card/phone will use old PIN. The device doesn't know your PIN. So, you have to enter new PIN.

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if you enter the wrong pin code for 3 times your sim will get blocked ...
it will ask for the puk code ...
then you must call to the customer care of your network provider and you must tell them that your pin got blocked you want the puk code ...
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then they will provide the puk code note it down and enter into it ..
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i think you blocked the pin code by entering the wrong pin code for 3 times so it is asking for the puk code ..

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hi

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