Question about Canon PIXMA MP620 All-In-One InkJet Printer

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In front A4 paper tray I inserted smaller paper (same width but shorter length) and it has jammed somewhere in the printer. I've tried access the paper but can't find it - it must be inside the mechanism. What steps should I take to get access to the jammed paper?? Need answer ASAP !!! Thanks, Geoff (Australia)

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  • worky47 Nov 11, 2010

    Yes ..... thank you ...... I followed your simple steps and easily retrieved the paper jam and then restarted the printer .... thanks heaps ..... Geoff from Oz

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Hi!

Try these steps: this works for others.

1. Extend the back paper holder all the way up. (this should uncover a long rectangular hole)
2. There is a plastic piece with 2 arrows pointing to the right on it (if you are looking at the back straight on). Simply push them to the Right and it will pop up on the Left side.
3. You can now lift that piece out and remove the misfed paper!
4. Reinsert back the rectangular piece after you have taken the misfed paper out.

If that did not help just post back.
Thanks
Alp

Posted on Nov 11, 2010

  • boston76777 Jan 07, 2011

    Thank You very much ALPUG!!!!!! these steps solved the problem pretty fast..... well done!!!!! It had drove me nuts already!!!!!

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