Question about Canon LaserClass 9000L Plain Paper Fax

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"TURN RG SW OFF"

WHAT DOES THAT MEAN? I TRIED TO FAX BUT THAT IS STOPPING ME FROM CONTINUING TO SEND FAX.

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There is a switch on the operator panel. It may be under the speed dial flaps or on the upper right side of the unit.

Posted on Jun 17, 2008

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1 Answer

We can send faxes but cannot receive fax.


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Sent a fax and report came back with result message"error 390" What does that mean? regards Lisa


Hi Lisa,
According to the HP manual, this error code is consistent with a communication error. in other words, the machine tried to send your fax, but could not get anywhere.
I would:
1. Turn off the printer, then turn it back on. send a test fax to another number, see if it works.
2. check where your phone line connects to the printer, and make sure the phone line is plugged in to the correct phone jack on the device. If it is, take it out, and put it back in. Test sending a fax again.
3. If this doesn't work, test your fax line. hook it up to a phone- see if you can hear a dial tone from it. If so, the line is active. If not, you may need to troubleshoot for a phone line problem, which your telephone provider can assist you with.
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This mean the fax was not received on the number you send it to.It will show OK on the report if it was send.

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The other fax machine is not G3, which is the latest configuration. Maybe a very old fax machine.

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MY SONY


how many blinks do you see or count on the red led

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Make sure the fax is set to receive automatically. The receive mode must be set to one of the following modes: Fax Only, Fax/Tel Auto Sw, or Ans Machine. If it is set for Answering Machine, be sure the machine is connected to the fax, turned on, and contains a recorded outgoing message.
If you need further assistance, please post back. Otherwise, thank you for using and rating FixYa!

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