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I have a Toshiba Laptop Model Satelite C655. When I press the start button, the cursor goes to the left top corner of screen and the keyboard gets locked out. How do I get the windows sign to come up/ unlock the screen ???? My e-mail vejayc@bellsouth.net

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Welcome to Fixya!

This is a very annoying occurrence with our input devices. This happens when the Snap To feature is enabled in the Intellitype software. Intellitype is a Micsroft brand driver for keyboards.

What to do?

First, power cycle the laptop. Unplug the power adapter. Turn the laptop off by holding down the power button until it shuts off. Remove the battery, put it back after 30 secs. Turn it on again. See if this works.

If not:

If you cant use your keyboard, try using an external keyboard. Go to Control Panel > Keyboard > Pointer Activity Tab > ( uncheck) Snap pointer to default button in dialog boxes

Then download the update.

After the update, enable the Snap to Feature in the Mouse options in Control Panel.

I have a Toshiba Laptop - elix0411_1.png

Please let me know if this works or otherwise so that we can assist you further.

Thank you for using Fixya!

Posted on Nov 11, 2010

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