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Cd drive missing, printer is not working - Computers & Internet

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Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

as for the printer you might have to install drivers
control panel admistrive tools,computer management,device manager scroll down you could see a yellow question mark? right click to reinstall drivers or ports(com&lpt)+ to expand then you will see communications port or ECP printer port right click update driver
hope this helps

Posted on Nov 11, 2010

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Posted on Jan 02, 2017

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