Question about HP LaserJet 3550 Printer

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I keep getting a supply memory error on my printer can you help please

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When printing. The printing queue file is getting memory on the computer to be able to print it. Maybe you don't have enough memory from your computer and needs to remove or free some space memory.

Posted on Nov 11, 2010

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Supply error


Just bought laserjet M1213nf MFP and installation done by the HP reseller engineer. From first use after power on every time this error is flashing
10.1000 Supply memory error
To accept press OK
After pressing OK this error keeps flashing at regular interval. The printing etc functions are OK, what can be the problem?

Apr 01, 2014 | HP LaserJet Pro 400 color M451dn - Printer...

1 Answer

Hello I have a problem with the work printer. It is a 3500 hp color laser jet and it is having a 10.10.00 supply memory error. I'm not sure what to do. Can you please help me?


10.10.00 SUPPLY MEMORY ERROR
Missing memory on supply
Black print cartridge

1. Open and close the front door.
2. Ensure the cartridges are fully seated.
3. Swap the cartridge for the color indicated with a cartridge in another slot to determine whether the error follows the cartridge or stays with the slot. If the error follows the cartridge, replace that cartridge, otherwise, continue with step 4.
4. Check the memory controller PCB contacts to the memory tag. Clean if dirty.
5. Reseat the memory controller PCB connector J201 and DC controller PCB connector J1025.
6. Defective memory controller PCB, replace the memory controller PCB.
7. Defective DC controller PCB, replace the DC controller PCB

Aug 25, 2011 | HP Color LaserJet 3500 Printer

1 Answer

10.1000 memory error


Thank you for contacting FixYa with your printer inquiry.
This error is normally associated with a supplies error. I have extracted information on this error from the HP 6L manual.

Error Codes
Error 10 - Supplies Memory Error 10.XX.YY Exact format is dependent on printer model
    The printer is unable to read the electronic information (elabel) on the print cartridge. This helps track page count and life of consumable.
    XX Description 00 memory error on the cartridge or 01 memory device not found
    10.00.00 Black print cartridge
    10.00.01 Cyan print cartridge
    10.00.02 Magenta print cartridge
    10.00.03 Yellow print cartridge

  1. Supplies used in newer printer models contain a memory chip. The information contained on this chip is dependent on the printer model and the supply. The error 10 indicates a problem with the printer obtaining the information from this chip. The chip may be missing or defective or contain incorrect information. There may be a problem with connection between the memory chip and DC controller. Turn the printer off/on to attempt to clear or reset the message. Remove and reinstall the supply, replace the supply.
  2. Replace the memory chip cable/connector or the DC controller.
    How did we do?
Hope this helps helps. Please keep us updated and remember to rate this answer.
TF

Jun 08, 2011 | HP : HP6L Laserjet Printer

1 Answer

10.000 supply memory ERROR


hold the power button for 15 sec. for a system reset. Try to remove each panel that opens and check for broken pieces of paper Recycle the system by reinstalling the software once again. If you getting error codes then follow this We need to clear out these error codes stored in your printer NVRAM or memory! Shut down the printer and pc associated with it. Remove data cable and reinstall the software for this printer, press and hold the power button on the printer for 15 seconds, then reconnect the printer after software installation is successful. This process will clear the error codes that you keep receiving.

Jan 26, 2011 | HP Office Equipment & Supplies

1 Answer

I have an HP Color Laserjet 3600n with error 10.10.03


Thank you for contacting FixYa with your printer issue.
www.hp.com Support Document (110993)

10.XX.YY SUPPLY MEMORY ERROR Description The printer cannot read or write to at least one print cartridge memory tag, or at least one memory tag is missing. Action
  1. Open and close the front door.
  2. Remove the print cartridges, and then reinstall them.
  3. Close the front door.
  4. Turn the printer off and then on.
  5. If the error persists, contact HP Support.
Helpful CLJ 3600 Error Message Tables:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00047478&prodTypeId=18972&prodSeriesId=501044
Hope this helps helps. Please keep us updated and remember to rate this answer.

Jan 22, 2011 | HP LaserJet 3600n Printer

1 Answer

I have HP Laserjet 5200N printer, i am not able to print due to error massege "10.00.00 Supply Memory Error". thanks Mohammad Hittini Director of IT Moevenpick Resort & Spa Dead...


Not sure if you have tried the HP knowledgebase, but there are a few steps they recommended trying.
Here is the direct link, but I copied the relevant information into my reply.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpl51389&locale=en_US#A3

10.00.00 SUPPLIES MEMORY ERROR alternates with For help press ? Description An error has occurred in one or more of the printer supplies. Values of xx and yy are listed below: xx
  • 00 = memory is defective
yy
  • 00 = black print cartridge
Action
  1. Turn the printer power off, and then turn the printer power on again to clear the message.
  2. If the message persists, click here to access the HP support Web site at http://www.hp.com/support/lj2300 .
  3. If the printer has a 500-sheet Tray 3 installed, turn the printer off again and replace the print cartridge with a new HP print cartridge.
  4. Turn the printer on again.
  5. If the error does not clear, turn the printer off and remove Tray 3.
  6. Turn the printer on and verify if the error clears.
  7. If the error does not clear, contact HP support.
10.10.00 SUPPLIES MEMORY ERROR alternates with For help press ? Possible printer control panel error message 10.10.00 SUPPLIES MEMORY ERROR Description An error has occurred in one or more of the printer supplies. Values of xx and yy are listed below: xx
  • 10 = memory is missing
yy
  • 00 = black print cartridge
Action
  1. Turn the printer power off, and then turn the printer power on to clear the message.
  2. If the message persists, click here to access to the HP support Web site at http://www.hp.com/support/lj2300 .


>>

Jan 01, 2011 | Computers & Internet

1 Answer

I have replaced the printer cartridge (x3) and I am getting a error code 10.10.00 with every one of them on the printer. I have run through the cold start functions and nothing. Any suggestions?


10.10.00 SUPPLIES MEMORY ERROR alternates with For help press ? Possible printer control panel error message 10.10.00 SUPPLIES MEMORY ERROR Description An error has occurred in one or more of the printer supplies. Values of xx and yy are listed below: xx
  • 10 = memory is missing
yy
  • 00 = black print cartridge
Action
  1. Turn the printer power off, and then turn the printer power on to clear the message.
  2. If the message persists, click here to access to the HP support Web site at http://www.hp.com/support/lj2300 .

Jan 26, 2010 | HP LaserJet 5550DN Printer

2 Answers

I have a HP CLJ 4700dn printer which keeps on giving 49.2FCC


That error is a firmware error, you might try again to download and install the update, or try a new memory stick if you have additional memory installed.

Jun 22, 2009 | HP LaserJet 5550DN Printer

5 Answers

10.10.00 supply memory error coming on HP Laserjet 5200 Printer.


Dear Sir,
I has change the printer cartridge. After changing the printer cartridge above mentation comming. When I am making printer power on the (10.10.00 supply memory error) display. Please tell me how to solve this problem. Best regards,

Thanking
Ajom Khan Hero
Mobil No.092 5192797.
Al Nahr Co.Ltd
Tripoli - Libya

Jun 17, 2009 | HP Hewlett Packard LaserJet 5200 Printer

1 Answer

Supply Memory - Error on Black


A supply memory error is the smart chip on the cartridge. It can also be a physically damaged or locked / froze catridge. In this case the machine is identifying the black cartridge. The first thing to do is replace the cartridge (black).

If it's missing or has a corrupted smart chip lots of weird errors can result but they will usually still direct you to the specific cartridge to replace. If it's a refilled or remanufactured cartridge I would HIGHLY suspect that is the issue.

To locate the smart chip to see if it has come loose, see the picture below:

e142a72.jpg
It's the green little computer board in the picture. Make sure it hasn't come loose. Below is a close-up of the chip. If it is a remanufacture or refill it should look slightly different than shown in the picture as the picture shows an original HP chip. If it's the exact same and a refill, return the cartridge to your supplier.

bf8f352.jpg
Hope this helps you. If so hit it with a FIXYA. If not, try to get the printer to print a configuration page or error report and let me know the last couple errors shown by numbers. (Full numbers, like 10.10.1000 or 13.02.05.)

Cheers

Aug 20, 2008 | HP Color LaserJet 2600n Printer

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