Question about Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive
You can try some data recovery software. You can see
It tells the steps how to perform data recovery.
If above does not work, you may have to format the hard drive (use quick format), and then use above mentioned software to scan again the hard drive and recover your files.
Posted on Dec 30, 2012
Well in this case, the Western Digital data recovery tool may worth taking a try first of all.
If it doesn't help, then take the device for data recovery services if the data is really important to you.
Remember - DO keep the deivice safe from data overritten or physical damage. Regards.
Posted on Sep 17, 2011
An external storage-device has four major components:
* the USB cable
* the power-adapter
* the disk-drive inside the enclosure
* the USB-to-disk-drive adapter inside the enclosure.
One of these components has failed.
Try a different USB cable.
Try connecting to a different USB port on your computer.
Try connecting to a USB port on a different computer.
Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.
Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.
Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.
Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.
Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.
There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files.
For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge guarantee".
Posted on Nov 11, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Unplug it and plug it in to a different USB port, shut down the computer
and while the computer is off, turn on the drive.
Then restart windows with the drive on, now after windows starts, wait about 5-10 minutes, if the drive does not start to blink, (the light),
then go to there website and get there hard drive Diagnostic disk,
you can download it.
This is the download page, read the instructions on how to run the tester on the drive.
Posted on Feb 15, 2010
I have ".Window 7." Sometime I see a icon and it shows the drive size and can't read and my work. Yes, I do save my work on my hard drive, but I also want to save it on my external drive. . I even reboot.
Posted on Jan 05, 2011
Tips for a great answer:
Nov 23, 2010 | Western Digital 250GB MyBook External USB...
Sep 21, 2010 | Western Digital 250GB MyBook External USB...
Jun 21, 2010 | Western Digital WD Passport 250GB Portable...
May 03, 2010 | Western Digital 250GB ELEMENTS EXTERNAL...
Apr 25, 2010 | Western Digital 250GB MyBook External USB...
Oct 14, 2009 | Western Digital 250GB MyBook External USB...
Jun 19, 2009 | Western Digital 250GB MyBook External USB...
Jun 12, 2009 | Western Digital 250GB MyBook External USB...
Jun 02, 2009 | Western Digital 250GB MyBook External USB...
Mar 08, 2009 | Western Digital 250GB MyBook External USB...
658 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: