Question about Microsoft Xbox 360 Console

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X box not recognizing the disc

Put disc in and it does not read it it just opens the tray what do we do?

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  • 91 Answers

Try cleaning the Game (Disc) or trying another game. If it does not work, we are now talking about an internal problem with the Game console and you might have to take it somewhere to get repaired.

PLEASE rate my answer and tell me if it works. Thank You.

Posted on Jun 17, 2008

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I put a x-box 360 game in the disc tray and it reads and then after that my x-box 360 says open tray. what should i do to fix this reading problem?


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I put disc in the disc tray and says its reading then it just says: open tray?


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I took a small coffee straw and put some liquid silicone in it and stuck it through the front disc tray carefully to the small engine in the back. Hold your finger over the back of the straw so that the liquid stays in until you are over the engine top.Then I put in a disc cleaning disc for about 10 sec and then put in saints row 2 and it hasn't said "open tray" for about two weeks and counting.....

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Cannor Read DVDs


I have a similar issue to you, except that my dvd drive will only recognize a disc if I have booted up into windows with it in the tray...once in windows it will still think it has the first disc in no matter what disc i insert. If i boot up with no disc then it will never read it unless I follow the steps below.

A solution I found by pure frustration and trying all sorts of things is to eject the DVD tray and leave it opened, then right click on the dvd drive in 'my computer' and select the 'hardware' tab...then select the drive and click 'properties'.
A new window should open. Select 'volumes' and click 'populate'. Now close the window and insert the disc you wish to read, close the tray and repeat this process. Windows should now recognize the disc you inserted

Alot of trouble I know, but it works for me. Hope this helps.

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When a disc is loaded, it reads "no disc".


Okay, so I had this problem a few days ago and started watching movies on my X-box 360. Then my X-Box came up with the same error as my DVD player. After reading countless reviews and e-mailing Samsung, I read somewhere that someone had pummeled their X-Box until it adjusted the laser back.

So, I pummeled my DVD and X-Box into oblivion and oddly enough both of them are working. Don't go crazy smacking it but give it some sturdy hits right above the CD tray as you are putting CD's in and opening the tray. Worked for me and hope it helps...

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Your problem is that your Xbox 360 cd drive, the ray inside it is scratched, get a cd drive cleaner and it will be fixed.

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