Question about Microsoft Xbox 360 Console

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X box not recognizing the disc

Put disc in and it does not read it it just opens the tray what do we do?

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Try cleaning the Game (Disc) or trying another game. If it does not work, we are now talking about an internal problem with the Game console and you might have to take it somewhere to get repaired.

PLEASE rate my answer and tell me if it works. Thank You.

Posted on Jun 17, 2008

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I put a x-box 360 game in the disc tray and it reads and then after that my x-box 360 says open tray. what should i do to fix this reading problem?


take and open the tray then blow inside hard Some time i use (AIR IN A CAN) to clean out that will do it


Let me know if this help

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When you put disc in tray it reads open tray all


remove the hdd and try again, if issue repeats: Repair needed. Call MS support.

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Open tray


My friend has the same problem. Its the laser that reads the discs. Its not working properly.

May 16, 2009 | Microsoft Xbox 360 Console

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I took a small coffee straw and put some liquid silicone in it and stuck it through the front disc tray carefully to the small engine in the back. Hold your finger over the back of the straw so that the liquid stays in until you are over the engine top.Then I put in a disc cleaning disc for about 10 sec and then put in saints row 2 and it hasn't said "open tray" for about two weeks and counting.....

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1 Answer

Will not play any disc


try to clean the lens in ur x box by buying a can dust remover or you could buy a dvd eye cleaner the wierd sound in just ur x box stalling on the game cause it cant read it

Mar 23, 2009 | Microsoft Xbox 360 Console

1 Answer

When i put the game in it says reading then just says open tray and wont read. it used to read after a few try but now it wont work no matter how many trys


Most likely it is your laser lense is dirty. Crack the case get in to the DVD drive open it. While in there give it a general cleaning then clean the laser lense with glass cleaner and a q-tip. Three other things to check. There are three motors in there one slides the tray in and out when you hit the eject button (small hole lower left of metal box under drive) another moves the laser when the tray moves back in you should see the laser move slightly and the lense bob up and down and light up, third is the spinner motor put and disc in the tray and close the tray the disc should spin up if it doesn't then the motor is bad. If all these things have work ok put it back together and test it out.

Mar 23, 2009 | Microsoft Xbox 360 Console

1 Answer

X Box 360 Won't even attempt to read disc


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Aug 05, 2008 | Microsoft Xbox 360 Console

2 Answers

Open tray error


Your problem is that your Xbox 360 cd drive, the ray inside it is scratched, get a cd drive cleaner and it will be fixed.

May 27, 2008 | Microsoft Xbox 360 Console

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