Question about Kenmore Elite HE4 Electric Dryer

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Kenmore elite quiet pack 4

This washer just stopped working. The control panal reads " Control lock" ok, whats going on? What do I need to do?

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  • escharf77 Jan 06, 2009

    my washer is beeping and the letter F is flashing on the screen

  • liz1229 Feb 04, 2009

    my washer is wearing out my clothes and leaving a rubber residue? can i fix?

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You may have inadvertently locked the control panel. You should be able to clear it by pressing and holding the DRAIN/SPIN button for 3 seconds. (It should have Control Lock instructions listed righ under this button).

Posted on Jun 17, 2008

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1 Answer

How do i get the control lock button to turn off?


There is a button on the control panel with a marking under it that says "Press and hold for 3 seconds to lock/unlock control". Look for the said button then press and hold it for 3 seconds or until the control lock light turns off. The button is usually the Auto Dry Level button for Kenmore Elite dryers and the Drain/Spin button for Kenmore Elite Washer. Whirlpool Duet Washers and Dryers use the End of Cycle Button to lock and unlock the control.

Sometimes the problem is due to electronic glitch and unplugging the machine for at least 30 minutes may solve the problem. But if the control cannot be unlocked by pressing and holding the button specified above or by unplugging the machine, the control panel electronics may need to be replaced.

Dec 21, 2010 | Kenmore Elite HE4 Electric Dryer

1 Answer

Whirlpool duet dryer stuck on control lock mode


This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Jun 27, 2010 | Whirlpool Duet Sport 6.7 Cu. Ft. Gas Dryer

1 Answer

My Kenmore Elite quiet pack 4 will not lock to start a load. When I hold the start button it f then dl in the display screen help


Possible causes: (power off the mains first before checking)
Door lock mechanism is broken or removed from door.
Door switch/lock unit failure.
1. Check door switch/lock unit.
2. Check the wire harness connections of the door switch/lock unit to the Central Control Unit (CCU). The wires shd be secured well.

Try these sites for spares:
RepairClinic.com
espares.co.uk
AppliancePartsPros.com
mcminone.com

May 14, 2010 | Kenmore Elite HE4 Electric Dryer

1 Answer

Whirlpool Duet Dryer Lockout function stuck


This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

May 06, 2010 | Whirlpool GEW9250 Electric Dryer

1 Answer

My Kenmore Elite quiet pack 4 will not lock to start a load. When I hold the start button it f then dl in the display screen HELP


Possible causes: (power off the mains first before checking)
Door lock mechanism is broken or removed from door.
Door switch/lock unit failure.
1. Check door switch/lock unit.
2. Check the wire harness connections of the door switch/lock unit to the Central Control Unit (CCU). The wires shd be secured well.

Try these sites for spares:
RepairClinic.com
espares.co.uk
AppliancePartsPros.com
mcminone.com

Mar 23, 2010 | Kenmore Elite HE4 Electric Dryer

2 Answers

Control locked on my Whirlpool Duet GGW9250PW0.


This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.
(Tip Courtesy JSRock)

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Sep 22, 2009 | Whirlpool GEW9250 Electric Dryer

1 Answer

I have a whirlpool duet dryer - the control lock button is engaged - I've held down the end of cycle button for three seconds + plus it will not release. What next?


This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Jun 13, 2009 | Whirlpool ET8CHEXSQ Dryer

1 Answer

Sears elite he dryer stopped working


Bad control panel. Replace the control panel at repairclinic.com. When your control panel clicks like that it means that a resistor or solder joint has gone bad and it is cheaper and easier to just replace the board

Feb 19, 2009 | Kenmore Elite HE4 Electric Dryer

1 Answer

Kenmore Elite quiet pack washer quit. Please help!


The F70 and F71 error codes on this model of washer indicates a communication problem between the user interface control board and the central control unit (main control board). These error codes can sometimes be caused by a power surge or glitch through the electrical lines. Try unplugging the washer to completely disconnect electrical power. Wait 1 minute and then plug the washer back in to the see if the fault code clears. If it does, then the washer may work normally.

If the code reappears, then you could have a wire harness connection problem, a failed user interface control board or a failed central control unit. I recommend calling a service technician to properly diagnose and repair this type of problem so that the correct component can be replaced.


Be sure your unit is plugged into a 3 prong grounded outlet as well.


F71 is a "heatbeat failure" which means that your front interface control board is shorted and will need to be replaced. it's actually fairly easy to replace and can definitely be done by yourself. To access the part, just pull the unit forward and remove the 3 screws coming in from the back of the top panel. Remove the top panel by pulling it back, up, and off. Then remove all the screws going into the top of the control panel. Remove the dispenser drawer and remove the screws coming in through the dispenser. Remove the screws coming from the inside of the dryer going forward into the control panel, then remove the control panel (it's just clipped in on the bottom. After that you can disconnect the wire harnesses to the front interface control board and replace that part.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Feb 18, 2009 | Kenmore Elite HE4 Electric Dryer

2 Answers

Kenmore Elite Heavy Duty King Size Capacity Quiet Pack II Dryer


cutiepie, I've seen this many times on these dryers. You need to replace the door hinge. Not really a hard job to do. Post a model number (inside door) and we'll get you a part number...Catriver..post back.

Feb 18, 2007 | Kenmore Elite HE4 Electric Dryer

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