Question about Kenmore Elite HE4 Electric Dryer

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Kenmore elite quiet pack 4

This washer just stopped working. The control panal reads " Control lock" ok, whats going on? What do I need to do?

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  • escharf77 Jan 06, 2009

    my washer is beeping and the letter F is flashing on the screen

  • liz1229 Feb 04, 2009

    my washer is wearing out my clothes and leaving a rubber residue? can i fix?

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You may have inadvertently locked the control panel. You should be able to clear it by pressing and holding the DRAIN/SPIN button for 3 seconds. (It should have Control Lock instructions listed righ under this button).

Posted on Jun 17, 2008

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We have a Kenmore Elite Quiet Pak 4 Washer that we have had for 5 years. It has been flashing F11 and DL back and forth for months. We had a tech come out (not sure he knew what he was talking about) and...


The symptoms are pretty specific for the F11 code on the Whirlpool Duet front loaders and clones (Kenmore Elite and KitchenAid):

If the washer starts to fill but the drum NEVER moves, your MCU is bad

If the washer runs through most of a cycle and then gives the F11 before (or during) a rinse or spin cycle, then you have the CCU relay problem.

If you are interested in having me repair your CCU for you, I offer that service on eBay (website coming soon). My username there is "jhagner"

Thanks

Aug 19, 2011 | Kenmore Front Load Washer

1 Answer

Control Locked light on


Hi


Thanks for using FixYa. To unlock the controls you’ll need to press and hold the DRAIN/SPIN button for 10-15 seconds. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Jul 11, 2010 | Kenmore Elite 45986 Front Load Washer

1 Answer

My Kenmore Elite quiet pack 4 will not lock to start a load. When I hold the start button it f then dl in the display screen help


Possible causes: (power off the mains first before checking)
Door lock mechanism is broken or removed from door.
Door switch/lock unit failure.
1. Check door switch/lock unit.
2. Check the wire harness connections of the door switch/lock unit to the Central Control Unit (CCU). The wires shd be secured well.

Try these sites for spares:
RepairClinic.com
espares.co.uk
AppliancePartsPros.com
mcminone.com

May 14, 2010 | Kenmore Elite HE4 Electric Dryer

1 Answer

My Kenmore Elite quiet pack 4 will not lock to start a load. When I hold the start button it f then dl in the display screen HELP


Possible causes: (power off the mains first before checking)
Door lock mechanism is broken or removed from door.
Door switch/lock unit failure.
1. Check door switch/lock unit.
2. Check the wire harness connections of the door switch/lock unit to the Central Control Unit (CCU). The wires shd be secured well.

Try these sites for spares:
RepairClinic.com
espares.co.uk
AppliancePartsPros.com
mcminone.com

Mar 23, 2010 | Kenmore Elite HE4 Electric Dryer

1 Answer

My washingmacine stopped working completely. it started with one cycle going out , then a week later another cycle stopped working. now none work. when i turn the machine on i can here a hum , but nothing...


This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.))))

Feb 13, 2010 | Maytag Atlantis MAV6000 Top Load Washer

1 Answer

My kenmore elite washer just stop working. My mom


When activated all the buttons will be disabled and a child will not be able to alter any wash programme or option settings. Once selected this feature remains activated, even when the machine is ‘off’.

To use this feature press the ‘Child Lock’ button and hold down for 2 seconds. The child safe icon will begin to flash. When the icon stops flashing the feature is activated. If any of the control buttons are pressed, the child safe icon will flash and the machine will bleep 3 times: no alterations to the control settings will be allowed. If power is interrupted, at any time, pressing any button will reactivate the child lock feature.

To deactivate this feature hold the ‘Child Lock’ button down for 4 seconds. You will then hear a bleep and the child safe icon will go out.
If this is not the problem than turn off the AC power for 30 mintes and then power the machine back on an everything should be OK to use as long as no Error Codes are displayed.

Nov 13, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore Elite Smartwash Quiet 9 I can not locate the manual and my washer says ''control locked'' and I can't do anything. How do I unlock it?


The following link explains how to correct a "Control Lock" problem on a Kenmore Elite:

http://www.fixya.com/support/r2469429-kenmore_elite_amp_whirlpool_duet

If this does not correct your problem, you may have a more serious issue. Please post back and let me know. I hope this helps you.

Jul 24, 2009 | Kenmore HE3T Washer

1 Answer

Kenmore elite smart Wash quiet pak 9 has got the control panel set to lock mode. How can we open it?


The LOC code merely means the control responded and locked the door. You'll find a tech sheet under the top panel of the machine to help guide you thru the diagnostic process, which is fairly involved.

LOC means it thinks the control panel is locked. This gives the ERR indication when you push the buttons. To unlock it you need to hold down the Options and Select buttons together until it reacts.

I know this may seem silly but - On the top right back corner of your washer hit it with medium force with your fist, this helps.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Jun 27, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Control lire


This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Feb 19, 2009 | Kenmore 3.8 cu. ft. HE3 Front Load Washer

1 Answer

Kenmore Elite quiet pack washer quit. Please help!


The F70 and F71 error codes on this model of washer indicates a communication problem between the user interface control board and the central control unit (main control board). These error codes can sometimes be caused by a power surge or glitch through the electrical lines. Try unplugging the washer to completely disconnect electrical power. Wait 1 minute and then plug the washer back in to the see if the fault code clears. If it does, then the washer may work normally.

If the code reappears, then you could have a wire harness connection problem, a failed user interface control board or a failed central control unit. I recommend calling a service technician to properly diagnose and repair this type of problem so that the correct component can be replaced.


Be sure your unit is plugged into a 3 prong grounded outlet as well.


F71 is a "heatbeat failure" which means that your front interface control board is shorted and will need to be replaced. it's actually fairly easy to replace and can definitely be done by yourself. To access the part, just pull the unit forward and remove the 3 screws coming in from the back of the top panel. Remove the top panel by pulling it back, up, and off. Then remove all the screws going into the top of the control panel. Remove the dispenser drawer and remove the screws coming in through the dispenser. Remove the screws coming from the inside of the dryer going forward into the control panel, then remove the control panel (it's just clipped in on the bottom. After that you can disconnect the wire harnesses to the front interface control board and replace that part.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Feb 18, 2009 | Kenmore Elite HE4 Electric Dryer

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