Question about Televison & Video
I've had this problem for a bit, it seems that there are two ways to turn off the closed captions.
1:Menu--->Preferences--->CC and Digital Audio Selectors. This displays the menu on the bottom of the screen with the choices of Closed Caption formats and digital audio. This is not the correct menu to be in. This turns off the CC as long as the TV is not turned off or the input is not changed. This is a temporarily either turns the CC on or off.
2:Menu--->Setup--->TV Settings--->Closed Captions Settings Displays a menu in the center of the screen, with the options of Turning the Closed Captions on and off, the Analog CC Mode and Digital CC settings. You must turn the Closed Captions off in this menu or the changes to CC are temporary.
For the record:
1. I'm aware I'm 2 years late on this, but I just want others to be able to solve this issue on their Toshiba. Don't worry, my Toshiba is the same age as yours
2. I've lost faith in Tech Support ages ago. I'm sorry that they were that incompetent.
3. Its ridiculous that there are two entirely different menus to alter the closed captions. Took me forever to figure this out.
Hope this helps you and others.
Posted on Jan 21, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 31, 2013 | Televison & Video
Apr 02, 2012 | LG 37LG30 37 in. LCD HDTV
Aug 19, 2011 | Televison & Video
Nov 15, 2010 | Toshiba 27A44 27" TV
Oct 22, 2010 | Zenith C27A24T 27" TV
Apr 22, 2010 | Samsung LN32A330 32 in. LCD TV
Apr 09, 2010 | Toshiba 57H84 57" Rear Projection...
Nov 04, 2009 | Toshiba 20AF45 20" TV
Oct 28, 2009 | Televison & Video
Oct 08, 2009 | Toshiba 36HF72 36" TV
120 people viewed this question
Usually answered in minutes!