Question about Refrigerators

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Refrigerator not cooling and freezer has ice on back wall. This is a Kenmore Freezer top unit. The model number is 363.9735728. Condenser coils underneath and in back were covered with dust 1/4 inch of dust. Used vacuum and broom to remove. Waiting for ice to melt. How do you remove the panel in the back of the freezer to see the evaporator coils? Besides dust what else could be wrong? Thanks

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  • 221 Answers

Unplug the box and let the freezer completely defrost (4 hours or so with the freezer door open - put towels at the bottom to collect condensate). If this is the problem, the freezer will work great for a day or two after defrosting, then get progressively warmer.

If, after you restart, the freezer freezes up again, it's probably a failed defrost timer. The defrost timer shuts the box down ever 12 -24 hours, turns on a heater coil to defrost the freezer coil, then restarts the compressor.

After the ice forms, the freezer can only reach 32 degrees. It should be at about Zero degrees when it's working right.

It's POSSIBLE that the problem is the defrost heater, but a defective defrost timer is far more likely.

Posted on Aug 03, 2017

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tborn6
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SOURCE: refrigerator/freezer not cooling evenly top to bottom

good then go ahead and ohm out the sensor and the relays to see if the resistance is close to the normat. 70 degrees is roughly 1000 ohms. relay you are lookling for continuity or open. then you can also ohm the fan motor too. let me know what you find;.that will determin whts bad and whats good

Posted on Dec 26, 2008

  • 492 Answers

SOURCE: Hotpiont side/side HSS251FMB not cooling

Compressor might be working but you may have lost some freon. Continued operation with low freon can lead to other problems. This may require a service call since recharging freon can only be done by a service professional.

Posted on Apr 30, 2009

  • 17 Answers

SOURCE: Freezer is icing up behind back panel, so fridge not cooling

There are two components that are supposed to take care of this problem. One is a heater that defrosts the system (not really frost free) and the other is a timer that turns the heater on and off at predetermined intervals.
If the heater or timer fails, the system will frost up and block the path of cool air not allowing the freezer to cool down.

Posted on Jul 20, 2009

  • 118 Answers

SOURCE: PTS25 Top Freezer Model- Fridge & Freezer won't cool

If the compressor is still good your hard start relay might be bad.

Posted on Aug 05, 2009

woodchuck789
  • 4059 Answers

SOURCE: GE Monogram Built-in refrig has blocked evaporator drain.

You should be able to see the drain under the coil. Part 804 on this diagram. Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing.

Posted on Aug 26, 2009

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The fridge is no cooling plus the freezer is liquing and the ice maker doesn't work neither the screen options. Kenmore Elite ( 2 doors top and the freezer bottom).


Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

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heatman101

Sep 19, 2011 | Kenmore Refrigerators

1 Answer

My kenmore top freezer is not cold enough. The temperature is not cold enough to make ice. how should I troubleshoot the problem?Model number is 106.8670680


Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

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heatman101

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1 Answer

I have a kenmore refrigerator model # 596.61864101 with a freezer on the bottom that is not getting cold enough top and bottom . food in freezer is not frozen solid and food in fridge is not cold , just...


Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

'; ' ;

Jul 01, 2011 | Kenmore Refrigerators

1 Answer

Hi- I have a Kenmore top mount refrigerator. The freezer keeps ice frozen, but not food. I turned up the setting and all that did was cause ice to form in the bottom air vents and frost on the back wall.


Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Jun 02, 2011 | Kenmore Refrigerators

1 Answer

Kenmore side by side....freezer is not staying cold enough to keep ice cream frozen, middle wall between frig and freezer is extremely hot.


Hi,

Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.


If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator
Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay


Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Mar 01, 2011 | Kenmore Side by Side Refrigerator

1 Answer

On my kenmore refrigerator mod number 25374879401 the freezer is cold and the bottom is not cooling.the condenser fan is running as well as the one in the freezer.any help would be appreciated


ck the back of freezer for ice build up there should be no ice . if so the defrost heater has failed or the drain is pluged . . thes units often need drain heater's to prevent the problem .. mm

Jul 29, 2010 | Kenmore 61042 Top Freezer Refrigerator

1 Answer

The ice-maker stop working, and it does not cooling enough. I have a top freezer kenmore. Where is the coil??


Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

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1 Answer

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The coils are most certainly there probably located under your unit. Clean them thoroughly. Look under and to the very top of that space.

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1 Answer

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