I have the same exact problem with mine i tried (Start -> Control Panel -> Sounds and Audio-> Then in the speaker settings box click advanced -> then click the drop down bar and click monitor speakers.) it didn't help for me but you might find it help full..
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You don't mention the sound card(s) in the PC nor the method of connecting to the monitor. Some video cards have HDMI connections for audio and video out to a monitor and will not allow any other audio outputs to work. Regardless of sound source interface, check to be sure that the audio source is the one that is NOT part of your video card and is NOT set to output DIGITAL audio signals. Once this is done, select the the "add-on" or "expansion slot" sound card (if it is the type that plus into a slot on your motherboard) or the "built-in to the motherboard" type (if the jacks are soldered directly to the motherboard) as the DEFAULT or ENABLED. Set to ANALOG output - NOT digital if a choice is offered. Connect the speakers. This should be via cable terminated with a stereo mini jack - NOT a special digital optical or coaxial cable / connector. Most modern PCs will have several mini-stereo jacks from which to choose - nearly all use the GREEN ringed jack for the FRONT (or main) left & right stereo speakers. Regardless, if yours has GREEN jack, you should use it - if none have a color code, look for markings that indicate either "speakers" ,"output", "front" or "L & R". If there are no indications, check your manual. Set your volume level on the lower side, play an audio source and adjust speaker volume and / or audio mixer settings in the system tray as needed. Only one sound card will work in a PC. Make sure that all connections are made to the ENABLED card, otherwise no sounds will be heard. Digital output is primarily targeted to facilitate connections to external amplifier and speaker system - most often like those found in a Home Theater PC setting - or a monitor / TV connected by an HDMI cable. I hope this helps & good luck!
There should be a headphone jack on the back of the monitor where you would need a cable which has 2 headphone style jacks on either end, plug one end into the monitor and the other end into the soundcard or onboard sound jack on the pc ( usually green )
Look for a green 3.5mm port (the size of a headphone jack) on the back of your tower and connect that with an audio cable to the computer's speaker output (probably a green plug also on most PC's) If the monitor speakers have their own power supply make sure they are also plugged in and powered on.
Double check that you have the speaker cable plugged into the proper jack (audio out - green) on the computer. Make sure that the audio hasn't been muted and that it is set for the correct output type (if you have a multi-channel audio option).
Try a standalone set of speakers to check if the audio driver for the on-board audio or sound card is working.
I hope this helps.
Cindy Wells (I've found that the integrated speakers will fail before the monitor does. Since the integrated speakers are low-end and similar speakers are fairly cheap, get new speakers of a quality you like. Repairing the speakers isn't worth it.)
You don't need external speakers with this model, what you need is check that your audio cable is connected to the "LINE OUT" jack on your pc's audio card. And the other end to the monitor's "LINE IN" jack
You can chek volume and other audio settings here: Start --> Control Panel --> Sounds and Audio Device properties
Under "Voice" menu you can test if your sound card and drivers work properly.
Let me know what you find out...
I don't know if I caused the problem or not. I hooked up my new Hannspree HF237 monitor to my HP pc, and the sound wasn't loud enough so I hooked up my external speakers, and got nothing. So I disabled one without the other, and still got nothing. Now I can't even get the monitor's sound to come back on. Any ideas?
When you have a monitor that has built-in speakers, you must hook that monitor to your computer with a cable--the type of sound cable any other speakers have. It has a male jack on each end. One end goes into the little sound in hole in the back of the monitor. The other goes into the green hole on your sound card (either the built-in card or an add-on card). Another thing to check is to see that the sound drivers are working. You know they are if the computer had sound that played through other speakers. If you hook it all up and there is no sound, then you most likely have a sound driver problem (or your sound is muted!)
If this explanation helps, be sure to rate the answer, please.
There is no sound driver, they are speakers, they work off of the audio output jack on the back of your PC, on the motherboard. If you have the sound drivers installed for the motherboard, and no sound, then you have plugged the monitor audio cable into the wrong jack on the PC, or you have the settings wrong just as MIKE said above.
Check where the cables go into the back of the monitor.
You will either find a small empty hole for a miniature stereo jack, or you will find a similar plug dangling from the monitor cable where it plugs into the back of your computer.
If it's a newer monitor, the jack will be colour coded green.
If you have just an empty jack hole in the back, you need to get an audio cable (miniature jack on each end)and plug it into both the monitor and the back of the computer. This cable will either be in the monitor box, or available at your local computer store.
If there is a miniature jack dangling off the monitor cable where it plugs into the computer, simply plug it into the back of the computer. You will have to figure out which port it for the speakers, as there can be 2 speaker ports, 1 microphone port and a line in/out port. The jack will fit into any of them. They may be labeled or colour coded. If so, plug into the port that is green, or that has an arrow pointing out, or says speaker. If they're not labeled, you can try them all until you find one that work. This won't damage the computer.