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What's the make and model of your laptop? Most times the flashing lights will tell what the issue is.
If the laptop will not boot up so you can use it then the things below applies.
Sounds like your power cord is bad. Or the DC Jack is not soldered on
good. Just because the power cord is new does not mean it works. Some
Power Cords have a little green light on the adapter to show that it is
plugged into the wall and getting power, check yours.
Anything ever post to the screen when you hit the power button? Do the
fans start up, the hard drive spins? If not, maybe your power cord has
enough power to emit a light but not enough to start the fan or disk
If it's not the power cord or dc jack, then you have a Memory or Video Card issue.
OK after reading your post a 2nd time I think your only issue is that
the battery is not charging, correct? If that is true the things below
Either the battery is bad or the power cord is bad. Just because they
are new don't mean they work. See if the Adapter portion of the power
cord has a green indicator light that comes on when you plug it to an
outlet. If it does, and that light is not on the power cord has
issues. Also I hope you did not buy one of those one size fits all
power cords from the big box stores where the end has a bag of different
interchangable parts until you find one that fits into the laptop. If
so, buy a power cord off ebay that is made for your laptop.
The battery might be bad and not hold a charge. I have seen new batteries that did not work.
You will need to buy another power cord for the exact model of your laptop. You can either find it in local computer stores, or you can search for it on ebay.com (usually search by laptop make & model, & usually buy from a top seller).
Sounds to me like the transformer circuit that enables the batery to charge. If you have bought your machine within the last 12 months it should still be covered by warranty so go back to the supplier. If not covered I wouod still try as it is not beyond reasonable expecations that the machine will operate perfectly in very way for more than 1 year.
I suggest you DONT USE PINCH POWER CORD FOR SAFETY.
PLEASE TELL ME IS YOUR POWER CORD & THE PINCHED CORD ARE SAME? I MEAN SAME MODEL? AFTER PLUGING OF YOUR CORD, THE BATTERY CHARGING LIGHTS ITS ON? IF NO THEN I GUESS THAT CABLE NOT SUPPORT HER LAPTOP.
VISIT A DELL SERVICE CENTER OR A SHOWROOM AND BUY NEW CORD WHICH IS MADE FOR YOUR DAUGHTER LAPTOP MODEL.
OTHER WISE SOME CHANCES OF SHORTCIRCUIT ON MOTHERBOARD.
Thanks, i am waiting for your feed back & if you satisfied then thumps me please.
well if the laptop worked till there was charge in the secondry battery its an issue with the cord or the port that connects the powercord to the laptop. ie the inlet on the laptop. check these two as well.
First you need to test your adapter first not the power cord.Check that your adapter can give out according to the adapter spec..maybe 16-19ou V.If it does and still you laptop don't turn on then you have motherboard problem.