Question about SimpleTech 250GB USB2.0 7200 RPM External 250 GB IDE Hard Drive

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I have mac book pro lap top it came with a simpletech 250 external drive. when i git the computer i back it up the the drive then couple of months later when i tried backing up my computer a again, nothing, i get no drive, it all its plugged in, but the computer can find it. what should i do?

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An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files.
For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge guarantee".

Posted on Nov 11, 2010

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robilynn -

Here is the driver page, you'll have to get the model number off of the drive to download the proper one:

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Here is the page for the manuals (top of the page), just choose Pro or Duo pro for whichever is the drive you have:

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simple just format it for PC first then it should work for both

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simple

PC are horrible for accessing files

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