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I hit the reset button on my dual XDM7615 and now the face won't open anymore. How do I reopen it?

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Posted on Jan 02, 2017

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SOURCE: My Dual XDM7615, will not even shut off and no buttons will work

unplug the reciver from the back of it and wait for 20 sec. and plug it back in, this should allow you to eject. now turn off your car and jush eject, when it opens to eject's push the release button on the back of the face like your removing it but instead force the face to completely go down, as far as it will go. now turn your car on and put a cd in and see if that works for ya.

Posted on Apr 27, 2010

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kenw392
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SOURCE: I have only had my

if it is only 6 months old, it should still be under warranty. either take it back where you bought it or contact dual.

Posted on Sep 14, 2010

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Where can I get a manual for dual xdm7615


You may download a copy of the manual here.

Nov 06, 2012 | Car Audio & Video

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Just installed an XDM7615 Dual stereo and the face plate won't detach. Can anyone help? The manual says there is a button behind the face when it's in the 'eject' position but pushing this button does...


There are 2 very small screws on the back of the face plate that need to be removed. Once these are removed, you may then remove the face plate.

Feb 10, 2010 | Car Audio & Video

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My Dual XDM7615, will not even shut off and no buttons will work at all, it wont open or change stations and only plays radio on a station that sounds like AM,remote controll has new battery and wont even...


unplug the reciver from the back of it and wait for 20 sec. and plug it back in, this should allow you to eject. now turn off your car and jush eject, when it opens to eject's push the release button on the back of the face like your removing it but instead force the face to completely go down, as far as it will go. now turn your car on and put a cd in and see if that works for ya.

Jan 24, 2010 | Dual Car Audio & Video

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When I hit the 'open' button the face continues to cycle


ribbon tape sounds bad. it goes from the units main board to the detachabel faces rear mounting plate , u can inspect it for cracks , most of the time theyre visibel from looking under the unit while face is open

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try resetting it by pressing the little button on the front of the face

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I have the same problem, and all my problem was is that one of the wheels were out of place. You can see these white gears at the bottom left and right. Just stick something in there and push it back in place. It should just snap back in.

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