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Hello I'm Gera I need a solution to my brother all in one printer DCP-185C. I'm printing and copying yesterday october10, 2010, but the screen displayed paper jam then i get the paper then copying again but it appear again on the LCD,even though i check the printer front and back cover. Then it displays "see troubleshooting and maintenance on User's Guide Clean unable50" I also do it but it don't have a result..can you help me how could i solve it?

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You may encounter a paper jam while working with your Brother printer. You need to be cautious while feeding the paper to your printer. Paper jams are often obvious, but you might come across a situation when you do not get any indication that the paper has jammed up the printer. In such cases, you need to open your printer and visually inspect it to search for the jammed paper. If the rollers of your printer are leaving marks on the printouts, then there is a need to clean them. Using chemical cleaners such as benzine, thinner, or alcohol to clean the rollers might prove hazardous to your printer.

Posted on Nov 11, 2010

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