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I also have a Juicelady, & need a part(s) HEre is a probable solution to your problem!
In the U.S.A. or Canada call 1-800-233-9054 to order the part. Or see if they have it in stock.They will ask for your address & phone number. Have your serial number ready-it should be on the bottom (or possibly the side) and you may need a magnifying glass to read it! It starts with the letters JL, and mine was JL500 (so look for that-but your may be a different model, I gave you mine so you have an idea of what to look for.)
Note: Anywhere else, or to check them out online:
The same warehouse is also at foxinternational.com if you'd rather see what they offer that way--but we got our call answered after waiting les than a minute. They even had the part we require but won't ship to Canada, so if your Canadian--call anyway, as it is a different part than we required,( the arms that brace the unit together.)
1-800-233-9054, or online at foxinternational.com if you are in the U.S.A. I am pretty certain they will have it. I lost mine--& use a long carrot to push whatever through. If some of the carrot gets juiced--no problem. It is good for you, & tasted great!
Just call 1-800-233-9054 or go online to order part at foxinternational.com
If you live in Canada you may have to get them to send it to a friend or relative in the states--they have this part, but not at their Cdn depot, & they won't ship to Canada, or their depot for you...of course you can always try. If you live in the U.S. you are fine.