Question about Garmin nuvi 1300 Car GPS Receiver

1 Answer

My garmin nuvi 1300 shuts off on its own...attempts to load maps and restarts...what could be the problem

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  • Garmin Master
  • 587 Answers

If your device is currently experiencing the following symptoms it may need to come in for service/repair:

  • The device powers on and freezes at the Garmin logo with no trademark or copywrite info displayed on the device which normally shows up below the logo. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and freezes at the Garmin logo and then flashes a white screen briefly. The device then begins a loop of showing the Garmin logo and then flashes the white screen over and over again. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and then freezes or shuts down when displaying the Loading Maps screen.
For service/repair of a device due to the three symptoms listed above please select "No - I would like to submit a follow up email" below this article. You will be taken to an email form that you can submit to obtain a Return Material Authorization number.
Please note: It is important to completely fill out the form with as much information as possible including:
  • Market Name: On the Road
  • Serial Number (listed on the bottom of the device)
  • Question Type: Repair Information
  • Provide a short description of your problem or question: nuvi frozen on Garmin Logo
  • Full Name
  • Contact Phone Number
  • Shipping Address

Posted on Nov 12, 2010

  • t8scaniglia Jan 10, 2011

    No - i would like to submit a followup email

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Posted on Jan 02, 2017

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pabloloco
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SOURCE: the garmin nuvi 1300 series comes on and then says...

A Garmin Nuvi 1300 that freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Posted on May 27, 2010

walesarumi
  • 6993 Answers

SOURCE: my garmin nuvi 1300 shuts

Hello,

the problem seems to be like a software problem. The Operating system of your GPS might be corrupt, that's why it's malfunctioning. Resetting or updating the GPS should help solve the problem. If resetting does not solve the problem, updating should because updating will help to re-install the corrupt file(s) on the OS of your GPS.

Also, in case you don't know how to reset your garmin nuvi, you can follow the steps below: There are two types of reset;

Performing a Standard Reset

1. Slide the power switch all the way to the left (with the Nuvi's screen facing you).
2. Hold the switch in the position for at least eight seconds.
3. Push the switch to the right to power the Nuvi back on.

Performing a Factory Reset

1. Turn your Nuvi off by sliding the power switch to the left.
2. Press your finger against the bottom right corner of the touchscreen. Hold your finger in this position.
3. Slide the power switch to the right to turn the Nuvi back on. Continue to hold you finger against the screen until you see the factory reset prompt. Tap "Yes" to perform the factory reset.

Follow the procedures below on how to update your garmin nuvi:

1. Plug one end of the USB cable into your GPS and the other end into your desktop or laptop computer. The GPS device will load the appropriate driver automatically, and a message on your GPS tells you that it is connected to your computer via USB.
2. Open your Internet browser of choice and type in the following web addres: "http://www8.garmin.com/support/collection.jsp?product=999-99999-27 "
3. Download the appropriate version of the software for your computer (Windows or Apple) and Install the WebUpdater by following the wizard (accept defaults).
4. Click "Start," "Programs," "Garmin" and " WebUpdater" to update your firmware and your maps. Periodically check and make sure your software is current.

Good luck

Posted on Nov 16, 2010

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1 Answer

The garmin nuvi 1300 series comes on and then says loading maps and does it over and over and will not load maps


A Garmin Nuvi 1300 that freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

May 21, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

1300 nuvi screen comes up loading maps and stops


A Garmin Nuvi 1300 that freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

May 19, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

My garmin 1300 says no detail maps found gps wont work with out it


A Garmin Nuvi 1300 that won't start, freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

May 09, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

Reloading map Screen blank


A Garmin Nuvi 1300 that won't start, or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

May 04, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

When you turn it on it continues to say loading maps never stops


A Garmin Nuvi 1300 that won't start, freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Mar 08, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

Garmin will not load maps


A Garmin Nuvi 1300 that won't start, or freezes on 'loading maps,' is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Mar 07, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

My garmin 1300 series will not load maps, it


A Garmin Nuvi 1300 that won't start, freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Feb 28, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

When i power it on it says loading maps and will not do anything


A Garmin Nuvi 1300 that won't start, freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Feb 20, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

It turns on and goes to the garmin screen but will not load and flashes like it restarts


A Garmin Nuvi 1300 that won't start, freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Feb 12, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

Screen frozen up on loading maps


A Garmin Nuvi 1300 that won't start, freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Jan 20, 2010 | Garmin nuvi 1300 Car GPS Receiver

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