Question about Office Equipment & Supplies
What type of wireless connection are you using? If you are using Bluetooth, then the scanner will not work wirelessly. If you are using a Wi-fi network (802 b/g), it should work depending on the version of the Mac OS you have. You will need OS X 10.3.9 or higher. Make sure that you have installed all of the Canon software (MP Navigator and the Image monitor). If scanning is initiated from the all-in-one, make sure to install the MP Navigator EX X.X Opener if you have OS X 10.6.
Make sure that you register both the printer and the scanner (first register the printer and then the scanner). During the software install, you will see a window with both buttons. Add the printer if it isn't in the list as you Register the printer and then when the window reappears, click Register the scanner. Select the all-in-one for the Scan from PC Settings screen and click OK then Next.
If you need to get the drivers or you want to see the screen images of the install settings, you can download them from http://www.usa.canon.com/cusa/consumer/products/printers_multifunction/photo_all_in_one_inkjet_printers/pixma_mp560 . Click on Drivers and Software for the first and Brochures and Manuals for the second. The manuals page has a network setup troubleshooting guide as well as the Getting Started Guide. (There is also an on-line manual for the User's Guide.)
I hope this helps.
(if you use a USB cable, you should uninstall the Canon drivers and then reinstall the printer software for the USB before connecting the cable between the computer and the printer.)
Posted on Nov 11, 2010
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Posted on Jan 02, 2017
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