Question about Maxtor One Touch III 500GB FireWire/USB2.0 External w/16M buffer Retail ****... 500 GB USB 2.0 Hard Drive

1 Answer

I have the Maxtor III 500 GB unit that is 2.5 years old and it just stopped working. What do I do?

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 10,406 Answers

An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files.
For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge guarantee".

Posted on Nov 11, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hi - I have a Maxtor One Touch III, 500GB drive (3-4 years old) that has backed up my last 3 computers running Windows XP. I'm now trying to connect it to my new laptop running Windows 7, when I run the...


Hi , it seems the 'error code that you are recieving, is due to a 'connection in the {USB}.
Try "Updating the Driver / Software!"
"Go to this "Website!"
Fill-in necessary information.
ie: Model #, Brand, and or Operating System...

"Select the [Drivers] you need from the "List."

View: OneTouch III EMC Vista Update:

View: OneTouch III USB

Read below:

---> "Updates software to run in Windows Vista/XP/2000"

"Download the Drivers!"

!Important: "Take a 'moment to rate the help', so I can get 'credit' for the work.

Thank you!" - paul7of9
Click here: http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ot3-downloads&vgnextoid=35c6069f356d3110VgnVCM100000f5ee0a0aRCRD

Mar 15, 2011 | Maxtor One Touch III 500GB FireWire/USB2.0...

1 Answer

My computer no longer recognizes my Maxtor One Touch III Firewire 400/USB 2.0


go to my computer proeprty then uninstall usb driver and then right clik any driver then clik on scan for hardware then it searches usb and install automatically.

May 22, 2009 | Maxtor One Touch III 500GB FireWire/USB2.0...

1 Answer

Maxtor One Touch III 320GB


THE PROBLEM IS MASTER AND SLAVE CONFIGURATION .. MAKE YOUR BACK UP HD A SLAVE IT MAY BE A MASTER NOW..
AND IF ITS A MASTER MAKE IT SLAVE
IF IT STILL DOESNT WORK THE CONTROLLER IC ON MOTHER BOARD CAN BE FAULTY.

Jul 28, 2008 | Maxtor One Touch III 500GB FireWire/USB2.0...

1 Answer

Maxtor mini iii 120 gb HD


Uninstall the back up software, and choose another or reinstall it.

Oct 17, 2007 | Maxtor OneTouch III Mini Edition 120GB...

Not finding what you are looking for?

Open Questions:

Maxtor One Touch III 500GB FireWire/USB2.0 External w/16M buffer Retail ****... 500 GB USB 2.0 Hard Drive Logo

66 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maxtor Computers & Internet Experts

Arora Singh
Arora Singh

Level 2 Expert

180 Answers

Computer Links

Level 3 Expert

2386 Answers

Phillip Whisenant
Phillip Whisenant

Level 2 Expert

138 Answers

Are you a Maxtor Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...