Question about Computers & Internet

1 Answer

Hi dear , i want inform you that i bught a new HP simple save today .. and i saved all my photos in in afternoon ... but unfortunatlay after couples of hours i tried to open that in my computer it's shows only the blue light ... seems all my photos and personnal doucments are gone ... please i want your advisor how to back all my things back. thanks a lot waiting your reply soon as possible Waleed AL Zidjali Tel : 9172576600 plz repley me on my e-mail

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 10,406 Answers

An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files.
For example, see: for a "no data - no charge guarantee".

Posted on Nov 11, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do I save incoming photo on email to MY DRIVE?


Supposing that the above icon is the picture that you to save .( mail youtube even a dancing pose ... elsewhere anywhere you want to get as a photo) using the "print screen" . Its so easy and simple too.
1.Download freeware the Gadwin Printscreen
2.At the end on installation at the lower right corner of your screen you'll see a small icon of a photo cam .Klick on
This is the environment that you have to work .
3, Klick on the 1st on your right icon and by the mouse mark the photo or part of , that you want to save using not the circular cross that you see but the smaller one diagonally one on your upper left.
4.Right click the "Apply" symbol and at your next icon click once again"Apply" symbol This will bring you back at the above icon therefor there you'll see your required photo in small .
5.By using copy-paste you can stored anywhere you want .

Sep 24, 2014 | HP Computers & Internet

3 Answers

New all in one printer/scanner. when I scan I get:- Adobe reader could not open 'scan_Doc0001.pdf'

Might need a bit more information about this: But I'm presuming you scan your document and save it as a pdf document using the built in HP software?
Couple of things to try:
1 - have you got the latest version of Adobe Reader? It may be that you are using an older version - the pdf document specification has been updated over the years and it may be that you're saving the pdf using a newer version of the pdf format than adobe reader is able to read.
2 - Adobe reader isn't the only pdf viewer, there are numerous other pdf document viewers (some free some not) You could try another pdf viewer, like Foxit Reader (free to use) and see if that can open it?
3 - When you save the scan, make sure that in the Save Dialog box it is really saving it as pdf. Common mistake is that people often just save a file with .pdf and expect the program to know that you want to save as pdf. When you scan there are several other file formats that you can use (Tiff, Jpeg etc) Is is possible you're saving the file as Tiff or Jpeg but with a .pdf file extension? If you're not sure, re-scan the document and resave it, but don't use a file extension, let the scanning program do that, see what it saves it as?
4 - check where you're saving the pdf on your computer? Is the place you're trying to open it from, the same as the place you've saved it?

Feb 28, 2011 | HP Office Equipment & Supplies

2 Answers

When i try to look my photos already in the camera it says " recovering data" and i cant get them

Try some photo recovery software to rescue the files on your digital memory card, here are some you may rely on.
Photo Recovery Software (for Windows)
Mac Photo Recovery Software (for Mac OS X)

Be careful: Before your pictures are recovered, do not attempt to save more files to the card in case the original files(your pictures) are overwritten.

Sep 14, 2010 | Sony Cyber-shot DSC-H50 Digital Camera

1 Answer

I pluged in simple save (hp md 1000h) it took me through a quick install and now I can't access it anywhere. when I click on my computer and (k) port which it is pluged into, the window has 4 folders:1)...

ask how to use simple save at HP
read the manual.

its just a hdd/sdd external drive.
one can drag files to it any time. using windows explorer.
or run backup programs. of any kind.

Apr 27, 2017 | HP SimpleSave 1 TB USB 20 Hard Drive

1 Answer

When i click photos it comes(car, phone, dishw as saving was alright first..its samsung corby..this problem occured just today

First check whether the phone is configured for saving the photos to memory card or phone memory. In case it is configured for saving the photos on memory card, change it to save in phone memory and then try saving the photos. In case you are still not able to save the photos, you will have to reset the phone to factory defaults. In case you are able to save the photos in phone memory, try the memory card in another phone, if no go then you will have to format the memory card.

May 18, 2010 | Cell Phones

2 Answers

Can we rescue deleted photos. We have deleted all files by mistake. Is there anything we can do?

I'm writing with the assumption that your camera has a memory card installed and that the photos were saved to this card.

So long as you have not used the camera since the photos were erased there is a possibility that the photos may be able to be recovered.

While there are various software packages for sale (and some even free) that may claim to recover the photos for you, my suggestion is to find a well known and reputable computer repair shop in your area. They should have a means to recover the photos for you. It is important however that you not use the camera for ANYTHING in the meantime.

Sep 01, 2009 | Cameras

1 Answer

I want to save photos from a pps file but don't know how to do it

Good afternoon. Open the pps file and right click on the picture. You will have an option to save as picture. Once selected, name the file and the file location. Also you will have an option to save as a jpp file.

Feb 19, 2009 | Computers & Internet

2 Answers

No english manual

You can download it from here. To Save it to your PC, Click on the Save As Button like shown in the image below.


If you can't see the Manual, then you'll need to download and install This

Dec 13, 2008 | HP OfficeJet Pro K5400dn Photo Printer

1 Answer

Saving photo files

The building blocks of your image library are the actual file formats in which you save your images. There are two major formats: compressed and uncompressed. • The advantage of uncompressed storage is that you can save a maximum amount of image-forming information for color fidelity and clarity. • Compressed file formats get rid of some information to shrink the file size (thereby increasing a disk's storage capacity). We recommend saving all your work-in-progress images (equivalent to the negatives in film cameras) as TIFF files. This way they will remain at maximum quality, so you can create other versions for printing or e-mailing, and can save them in smaller, compressed files like JPEGs. The advantage is that you'll always be able to recreate an effect or enhancement by starting with the original TIFF file without losing image integrity.

Sep 08, 2005 | HP Photosmart 120 Digital Camera

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

47 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides