Question about Canon Pixma MP500 All-In-One InkJet Printer

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Error code 6500 - Canon Pixma MP500 All-In-One InkJet Printer

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Issue: ERROR: Error code 6500
Solution: Press ON/OFF switch to reset the multifunction device

Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.

  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request


If the above does not help:
Issue: ERROR: Error code 6500
Solution: The MP500 may require repair

Unfortunately, the issue you describe seems to indicate that your product requires repair service. Canon has excellent service options and we are eager to provide any assistance you may need. Click the link below to locate an authorized service facility and obtain further instructions.

Find a Service Location

Posted on Nov 11, 2010

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Posted on Jan 02, 2017

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Error code 6500


*Error Code - [6500]

*Conditions - The PCI bus error is detected by the ASIC.

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The service error 6500 refers to "other hardware error". This error results from printer hardware failure & nothing much can user do instead of replacing the malfunctioning hardware. 6500 is generally logic board error code. If the printer is under warranty, you better ask for replacement.

The service error 6500 refers to "other hardware error". This error results from printer hardware failure & nothing much a user can do except replacing the malfunctioning hardware.
6500 is generally logic board error code. If the printer is under warranty, you better ask for replacement.

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The 6500 error code is a logic board error code. The PCI Bus error is detected by the ASCI. Sounds like it needs new logic board. this is what other people are saying to.

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The service error 6500 refers to "other hardware error”. This error results from printer hardware failure & nothing much can user do instead of replacing the malfuctioning hardware.

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