Question about Durabrand PDV-709

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DVD problem I tried to send it back to where the paper work says to send the DVD which is still under warranty and it came back undeliverable. The problem is the DVD player will say OPEN in the middle of what you are watching and start over again from the beginning. You can not touch it while it is playing or even does it if it is sitting on a table with no one touching it. We can not take it in the car because it is always starting at the beginning, it is for my grandson to watch videos in the car, but it does not work in the car and I can not use it for my work outs because it will start all over again. It is not worth the money I paid for it, it has been sitting on a shelf most of the time I have owned it and I would like to return it, but the address or phone number I have does not work.

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Sounds like it's the laser head probably is having trouble reading the DVD index.

Wal Mart knows how to get this thing serviced since they did something with the labeling of the players. There made by a company called

Initial Technology in La Verne CA 91750.

Try this website for support:

http://initialdvd.com/

Posted on Jun 17, 2008

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