Question about Kenmore Front Load Washer
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Posted on Jan 02, 2017
I have seen this problem numerous times on service calls. It sounds like you have a siphoning problem. The key symptom is the wash tub that continously attempts to fill, but cannot achieve the proper water level. This is often caused by not having an air gap on your drain line, improper placement of the drain hose, or a standpipe that is too small in diameter. The following link explains:
If you place the drain hose in the standpipe too far, or seal the top of the standpipe, this can cause a vacuum which will cause the symptoms you describe. A tell-tale sign will be a sucking noise as you pull the drain hose from the standpipe. Read through the link I provided. If this does not correct your problem please post back and let me know before you rate this solution. This way I can try to assist you further. I hope this corrects your problem.
Posted on Feb 25, 2009
When the washer initially fills for the wash, is it only hot water entering the drum? Try switching the water temperature between hot and cold as it fills. If any of them show little or no water getting through, it sounds too easy but check to make sure water supply taps are on, and that the cold/hot fill hoses aren't reversed. Remove the fill hoses and check any of the screen filters for blockage (in the hoses and in the inlet water valve). When the machine stops and waits to fill but all you hear is a hum, it sounds like there is power going to the valve but water is not able to get through it.
Posted on Mar 03, 2009
I would firstly take the back cover off and check the belt has not come off. Then check that the drain pump is not blocked.
Posted on Jun 16, 2009
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When the washer fills but does not agitate or spin then you can check if the lid switch is fine. You can jump start the lid switch by connecting both the wires with each other or use the third wire to act as jumper between the two. After this if the problem is solved then replacing lid switch is recommended repair. Please get back to me if you have any other questions.
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