Question about Western Digital Accusys ACS-7500 IDE INTERNAL RAID KIT RETAIL(driverless plug and play)(FOR WD HDD ONLY) (ACACRAKITRE) Drive Case

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I have a WD 750 GB External USB drive which has worked flawlessly. However, now when I plug it into a usb port, the computer does not detect it and it does not show up under "computer". I've searched for an updated driver, but the result is that the most current driver is already installed. The device is visible in Device Manager which indicates the device is working properly. When I plug it in, the "savely remove hardware" icon pops up on the tray. I'm running Windows Vista. Any suggestions on how to "find" it?!?!/

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  • jpmac88 Nov 11, 2010

    Note: The Device Manager shows the device as WD7500AA External USB Device. The model number on the device is WD7500032-000. I did not intend for this question to be posted under the "Problem with Western Digital Accusys ACS-7500" as that is not the device I own.
    Thanks.

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This is not a driver issue. Im assuming this is a passport. There could be a problem with the enclosure, however if it is a passport removing it from the enclosure will do you no good. More than likely there is a problem with the drive, possibly in the firm wear or a module. Either way it appears to be a hardware issue with the drive not your computer. USB plug and play should recognize it automatically without the need for drivers, especially if your device manager is recognizing it properly then the driver is not the issue.

Posted on May 21, 2014

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Posted on Jan 02, 2017

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adeel126
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SOURCE: i have WD 160GB external hard drive. when i plug

Attach your external HD with some other computer, that will definitely appear normal, the problem is due to a virus in ur HD. Your computer's antivirus software stops it to appear. Back up your data on the other computer, format ur external HD, remove un-necessary files and run a virus scan to the files u copied from HD, Hope this will solve the problem, if not, let me know and tell me what would be the response on the other compuer

Posted on Sep 20, 2009

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