Question about DISH Network IR Remote Control

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Dish network control not working on input - DISH Network IR Remote Control

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Hello, I hope that this has been resolved, but if not, below are some simple steps to run through. Your post was not clear on exactly what is going on. I am unclear as to whether your remote will not go to an input, or if you are getting no picture. Well, if you are getting no picture, you will want to make sure that your tv set is on channel 3 or 4, and the correct input if needed, usually video 1 or 2, etc... If you are in the TV2 room, make sure that your tv is on channel 60 or 73. If your remote is not working to program to the input, follow the link below to reprogram that remote to get all functions working, including the input button. If you are still having problems, or have any further questions, feel free to e-mail me at becki.barned@dishnetwork.com.

http://www.dishnetwork.com/SupportSection/power-scan-instructions

Becki Barned
DISH Network Customer Service

Posted on Jan 19, 2011

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CheriT Dish
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SOURCE: My IR Remote 103602 is

Hey there, Cheri Torres with DISH Network Customer Servicehere. I came across your post recently and wanted to see if I could help. Weunfortunately do not have any codes in order to get your TV remote to controlthe DISH Network receiver. If your DISH Network remote is no longer functioningproperly we do have a few different trouble shooting steps that you can try inorder to get the remote working again. You will want to first replace thebatteries in the remote just to make sure that is not the issue. If you havealready replaced the batteries and the remote is still not working you willwant to press the SAT mode button to make sure that it is still lighting upred. If the SAT mode light is still lighting up you are probably going to needreaddress the remote to the receiver but if it is no longer lighting up you mayneed a replacement remote. I will list here for you the instruction foraddressing your remote to your receiver box. In the case that the remote iseither not working after all trouble shooting or the mode lights are no longerlighting up please email me at Cheri.Torres@Dishnetwork.com with your accountinfo so that I can get a replacement remote sent to you. I hope you find thisinformation useful and if you have any other questions or concerns feel free toemail me anytime. :)
Steps for readdressing the remote to the receiver

  1. Go to System Info screen. You can do this by either pressing the system info button on the front of the receiver box or you can press the power button once then the channel up button once on the front of the DISH receiver box.
  2. Once you are in the system info screen you will see either remote address or primary remote address(TV1) and secondary remote address(TV2)
  3. Hold down the SAT button on the remote until all mode lights light up.
  4. Enter a number between 1 and 15 using the numeric keypad on the remote.Change the number to something different then what is already listed in the little white square.
  5. Press the pound (#) button
  6. Once the SAT button blinks three times, press record. Note: If successful the number selected in step 4 will appear in the System Info screen under Remote Address.

Posted on Feb 15, 2011

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