Question about LaCie Rugged All-Terrain (301017) Hard Drive

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My Lacie hard drive worked perfectly for a period of time. I use it to make films and store all my files and final work on it. It now no longer appears on my desktop and I cannot access it in any way. It does not show on the system profiler. I use a mac book pro running OS X 10.6.4. It does mount up on older computers running older versions of OS X. I have been in touch with lacie and even returned the drive to them. They said there was no problem. Can any one help

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> it does NOT show on ... Macbook Pro running OS X 10.6.4
> it DOES mount up on older computers running older versions of OS X
> Lacie ... said there was no problem

So, the problem is "local" to ONE of your computers.
Be sure that your computer is connected to AC power, not running solely on its battery.

Try some other USB device in the USB port, to confirm that the USB port is working.

Posted on Nov 11, 2010

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There are several possible reasons for this.

The most common is a short or failure in the Lacie enclosure caused by mixing up power/AC adapters. If your two Lacie drives are different models and you accidentally used the wrong adapter you may have damaged the circuitry.

The second possiblilty is that your power adapter or USB/Firewire cables could be damaged. Try switching USB/Firewire Cables First. If this fails to work then check if you have a smae sized adapter with the exact same Output Voltage and Amps on both adapters. Only if they are identical try switching adpaters from the working unit. If they are not proceed to the below solution.

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