Question about LaCie Big Disk Extreme (300797U) 1000 GB Hard Drive
An external storage-device has four major components:
* the USB cable
* the power-adapter
* the disk-drive inside the enclosure
* the USB-to-disk-drive adapter inside the enclosure.
One of these components has failed.
Try a different USB cable.
Try connecting to a different USB port on your computer.
Try connecting to a USB port on a different computer.
Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.
Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.
Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.
Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.
There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files.
For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge guarantee".
Posted on Nov 11, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 15, 2010 | LaCie Big Disk Extreme 500 GB Hard Drive
Jul 08, 2010 | LaCie Big Disk Extreme 500 GB Hard Drive
Aug 16, 2009 | LaCie 301294U 1TB Big Disk Extreme + with...
Jun 04, 2009 | LaCie Big Disk External USB 2.0 1TB Hard...
May 28, 2009 | LaCie Big Disk Extreme with Triple...
Apr 03, 2009 | LaCie Big Disk Extreme with Triple...
181 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: