Question about Konica Minolta bizhub C250 All-In-One Laser Printer

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Scanning to SMB

Hey,

Ive been trying to scan to my PC from the C250. I follow the directions and set up the IP address and destination but every time i press the scan button it says job done improperly..Any suggestions??

Thanks a million

DJ

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You have to input your computer name instead of ip address. also you may use reference or something to look up your computer form lan network, thats the best way. and if you find your computer and shared folder and first scan is completed successfully you may add this path to address book

Posted on Jun 19, 2008

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Fuji xerox DC-II 3005 have 027-516 error, how to solve?


[Cause] During the transfer using SMB of the scan to PC
feature, the SMB server could not be found.

[Remedy] Take one of the following actions, and try again:
Check the following to see if the destination SMB server
and the machine are set up properly for network
communications:
- Check the network cables are plugged in securely.
- Check the TCP/IP settings.
- Check communications of port 137 (UDP), port 138
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Check the following to see if the computer correctly
works as an SMB server.
- Check if the file sharing service for Microsoft
Network is activated.
- Check if [NetBIOS over TCP/IP] for TCP/IP
is activated.
- Check if the file sharing service (using
communication through port 137 (UDP), port 138
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Firewall settings.
For communications which exceed the subnet, check the
WINS server settings, and check if the server address
can be resolved correctly.
For Windows NT 4.0 Server/Workstation, use the
following steps to see if the NetBIOS interface device is
activated on the destination SMB server:
1. Select [Start] > [Settings] > [Control Panel].
2. Display [Services], then select [Messenger] service.
3. Select [Startup] > [Auto] > [OK], then select [Close].
4. Select [Devices] in the [Control Panel], then select
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Our computer maintenance company was able to set up our scanner about three months ago. Over the weekend we have lost that capability. We are receiving an error message: Setting how do I fix scanning...


Click this LINKfor the Scan to SMB setup guide which will walk you through the settings. If it had been working then stopped most likely just one setting has changed; the two things I would look at first is the password for the folder you are scanning to and and IP/Host Name of the computer you are scanning to.

Does your Domain require you to change your password on a regular bases? If so then the password set in the copier to access the folder on the computer may have changed and the new password needs to be set in the copier.

Also the person that setup the scanning originally may have set it to scan to the IP address of the computer you are scanning to but if the computer is setup for a dynamic IP address the IP will change from time to time and then the copier will not be able to find the computer you are scanning to. Change the IP that the copier is set to scan to, to the Host Name of the computer you are scanning to and that will no longer be an issue.

The Scan to SMB setup guide goes over these settings.

You can also call Kyocera's free help desk Monday - Friday 9 am - 6 pm EST at: 1-800-255-6482.

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How can i hook up the scanner?


Hook the network cable to your scanner nec card on the machines, note that this machine has two nec cards, one for printer and one for scanner.
after that Go to the setting and under setting/Scanner Default create and ip address for the scanner. after you done from that go to the computer browser, type in the ip address, you can choose scan to smb or pc.
Scan to smb needs shard folder but scan to pc needs to run software on your computer on your pc.
Setup the sender list which you need to fill only the ip address of the machine as sender.
Go to destination setup the ip address of the computer you scanning to, the path is the shared folder name, and the user name and password of your computer and you good to go.

To make it easy for you, Provide me your email and i will attach the scanning manual to help you setup it correctly and you can always get back to me in any question.

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Hello,
A quick fix for that would be to enter the fix IP adress instead of the host name, or to check if the host name on the SMB server is correct, and reboot the SMB server.
A good help is to do that from another PC to check if that works:
ping the IP adress try to connect to smb://IP_adress_or_hostname
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