Question about Canon PowerShot SD1100 IS Digital Camera

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We have a Canon SD1100 IS. We wanted to take a photo, but the screen is black. We took a photo anyway and tried to view it and it does not come on the screen, and the screen is still black. We tried the DISP button and that does not work in this case. Everything else seems to be ok. We can see the other photos we have taken. Do you have any idea what is wrong with the camera or where we can take it to have it looked at or fixed? Brian Anderson

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Hello Brian

The solution below is something you can try. I know it might sound off topic, but, this sounds to me like the tell-tale signs of a lens error.

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Posted on Nov 11, 2010

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