Question about Maytag Neptune MDE5500AY Electric Dryer

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My Maytag Neptune dryer will not work. When the door is open, the light are on and everything looks normal. As soon as you shut the door the timer goes to 00 and then all the lights go out.

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  • 33 Answers

The board my be goin out

Posted on Nov 11, 2010

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1 Answer

My maytag neptune MDE5500AYW will not stop unless it is unplugged


if you have it on time dry and it counts down but won't shut off you most likely have a bad computer board,part number 33003028 and it's around 180 dollars.on older machines it would be a problem with the timer not going to off but you have a computer board in your machine and it takes the place of the timer and other functions,just about everything runs through the computer board.

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If the timer is not stopping as it goes around then it's for sure the timer. The timer does pretty much all the work with controlling the dryer. And if it's physically not stopping going around then it has broken.

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YOU NEED TO HAVE AN ELECTRICIAN,OR SOME ONE WITH KNOWLEDGE AND A METER TO CHECK YOUR VOLTAGE..PLEASE DO NOTING ELSE! YOUR ASKING FOR A FIRE..I KNOW THIS ISN''T THE ANSWER YOUR LOOKING FOR BUT IT MAY SAVE YOUR LIFE...RDS

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check your door switch it might be broken. push the door switch in with your hand. does the light turn off? if no this is your problem

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1 Answer

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Issue:
I have a maytag neptune dryer. When I open the door it doesn't turn on . What could be the problem?

Solution:
This is normal! The dryer has a door switch that will prevent it from operating with the door in the open position. This is a safety feature and cannot be overidden.

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1 Answer

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Check to see if the little tab in the door jam, which causes the dryer to turn off, is broken or bent. If its bent you may just need to bend it back.

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1 Answer

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I do not have that specific dryer but try these simple steps.
Maybe they will help you.
1. Shut the electric breaker off to the dryer for about 30 seconds and and back on.
2. Open the dryer door and inspect the switch that tells the dryer the door is closed. work it by hand just to make sure it is not stuck.
3. Spin the timer controls to another setting and see if the other setting will work.

That's all I've got for now...

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d sounds as if your having a timer issue here. not recognizing the end of cycle and entering a new one ( bad timer).. as far as time of unlocking this is normal, theres a wax motor holding the door shut for i believe 3 min's.. and the water sloshing sounds is also normal they use a "water filled" balance ring around the perimeter of tub to help with the overall balance of machine

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1 Answer

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sonds as if you have abad door switch assy, uint not reconozing the door closed

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