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My computerdid not download when I renewed. My symantec order confirmation is 774137771. My computer tells me I need to renew my order.

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Make sure that your firewalls are off when you install new programs. If that is/was the case , you may want to give Symantec customer service a call.

Posted on Jun 17, 2008

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Sorry, but there is nobody on FIXYA who can sort out your billing-problem with Symantec Corporation.

Please contact Symantec _directly_.

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Sorry but I do not understand what you mean about "not covered", did you confirmed their Email? or maybe you didn't received it?

Look at the following link, it will help you find a solution:
http://www.symantec.com/norton/support/cs/dtree.jsp?id=subscriptions&selected_nav=2

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