Question about Kodak EASYSHARE M763 Digital Camera

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My camera is fully charged, but it won't turn on and the lens is stuck in the extended position.

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  • Kodak Master
  • 1,679 Answers

Hi,

This is a common known issue with the camera.

Try these steps at your own risk as they it may further damage the device.

1. Try charging your batteries overnight. Try to on the Camera Next morning.
Try connecting your ac adapter or usb cable.
Try holding the shutter button while switching on the camera.

These 3 options provide your camera with more power available to the extension mechanism which could overcome some of the particles that are lodged in there if there are any.

Try using compressed air (best is a clean air can bought at a electronics store) and blow between the lens and the casing. This should help dislodge some of the particles.

Look at the lens , and if some of the lens 'circles' are misaligned or not concentric then try wiggling it (while holding camera lens down) so that some of the particles can escape. Also try moving the lens away from the side with the biggest gap (also upside down)

Try gently pushing or pulling the lens when it tries to extend but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

As a last resort if you decide to replace the camera try hitting the camera near the lens with increasing force with the palm of your hand. Between each hit , try using it again.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.


Hope this should be helpful.

* Ratings and Comments are invited for this solution

Posted on Nov 10, 2010

  • ONE-Touch-Solution
    ONE-Touch-Solution Nov 11, 2010

    Hi,

    I would like to know if you were able to resolve the issue.

    Thanks.
    FixYa Team

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When I turn on my Canon G6 power shot 7.1 megapixels it starts to work and then right when the camera turns on it turns off. I checked the batteries and they were fully charged. After the camera turns


Hi Cayley,

Typically, when an electronic or electro-mechanical device - such as a computer or as in this case - your camera - is powered up; it goes through a "boot up" so to speak. Like your computer, the camera electronics performs some quick, basic checks on the electronic and mechanical systems during the boot up sequence. This often includes checking for the presence of a memory card, battery charge state, connection to a computer via USB cable - and - checking the lens position; and if it can be extended and reversed to a "home" position or not.

Because you're seeing a "lens" message, this is a clue that the camera boot up sequence has detected some sort of problem with the lens. Most often, the problem is tied to the lens not moving or not moving *fully* due to grit or sand lodged between 1) moving parts of the lens or 2) between moving parts of the lens and the stationary parts of the camera body itself. When you turn on the camera, does the lens move in and out - like it did before? If not, that is probably the cause. You can 1) send the camera to be repaired by Canon, 2) have a local repair shop attempt to fix it, 3) replace the camera with new - if it is older than a few years as it may not be worth the cost of investing $$ in old technology - or if this option is your plan, 4) attempt repair yourself. You have nothing to lose - you can try to help the lens extend by pulling while it s"boots" up if it is retracted - or pushing in on it if stuck in an extended position. That is the NORMAL test at boot - to extend then fully retract. You may get it to work, abd save the cost of repair or replacement - or you could damage the mechanism even more.

I hope this helps & good luck!

Mar 24, 2014 | Canon "infrared" Power Shot G6 7.1 Mp...

1 Answer

THE LEN IS STUCK ON EXTENDED POSITION AND WILL NOT RETRACT TO THE OFF POSITION? BATTERY WAS FULLY CHARGE.


If no power on the camera:
Here are the steps:
1. Make sure you will install a new or fully charged battery/batteries into your camera. Please use lithium batteries Ni-Mh or rechargeable Batteries (2000 M.Amp or higher).
2. Clean the battery contacts.
a. Remove the battery/batteries and the memory card from your camera, then wipe the battery contacts with a soft, clean cloth.
b. Reinstall the battery/batteries into your camera
3. Turn on your camera without the memory card.

If there is power on the camera, bnut the lens is stuck:
This is a lens error. KODAK suggests a repair for this fault.
However due to spare part shortage this model is no longer repaired. Instead KODAK offers a trade up option where you will have the opportunity to trade up to a newer model 25-30% cheaper than the market price.

Contact KODAK:
http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=14563&pq-locale=en_US&_requestid=3490

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E18 error on canon digital camera s200 powershot dropped it and now the lens is stuck halfway out/in The lens will not open, it was not dropped. I get e18 error.


Canon Powershot's error E18 has to do with the lens:
If it appears on a black LCD with E18 written on the corner, it is mostly due to the lens getting stuck while trying to extend. The camera will beep a few times and the LCD will display a little E18 in the lower-left corner. The lens gets stuck in the extended position, and refuses to move either to focus the lens or to retract when powered off.
I am giving below a link which will help you with E18 problem.

http://www.e18error.com/repair.html

Hope this helps, let me know if you have a proble.

You can Try the following also;
Remove the batteries from the camera, wait a few minutes. Put a fully charged batteries back in and turn the camera on. if it doesnot work then,

2: Remove the batteries again, as also remove the memory card. Then install the newly charged batteries, when you turn it on it should come back to life.
3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during start up. This extra power can be useful to overcome any grit or sand particles that may be jamming the lens.
4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Try the above and let me if its any help.
Please do rate and thanks for using FixYa and Best fo luck to get you camera out of E18!

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Hi
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hi ban ive same problem bloody nusience lens wont retract what did u do with urs?
should i return it?
thanks leeanne
leeannehutchinson@btinternet.com

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Hope its helpful to you

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