Question about HP Pavilion zd7000 zx5000 zv5000 presario 3000,R3000 Series 120W Laptop AC Adapter-360699-001 CD-ROM Drive

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I have no power to my zv 5000(hp). It has the power cord and everything. the charge light does not light up when it chgs... But when I first plug it in I get a 3 second spurt of blue light from the on signal....

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  • 358 Answers

Hello,

First of all, disconnect your battery from back of the

laptop, then try and get a friend or a technician that

uses the same type of laptop, and try to swap the

battery just to check whether it works and charges

it properly. Also do the same thing with the

Adapter/Charger and charge it with it.

This is because, there are two diagnostic possibilities

here:

1.) It is either the battery that you bought is not good

and you need to return it quickly before its too late

or;

2.) The charger that you are using is bad, or not

supplying enough current to charge the battery

cells...and this might even damage the battery after

a while, or make the battery not to charge to its full

capacity and as well discharge quickly.

Try this out and let me know how it goes.

Hope this helps you out.

Goodluck and thanks for using fixya.

Posted on Nov 12, 2010

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Posted on Jan 02, 2017

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You either have a bad adapter or a broken power jack in the laptop. To check the adapter use a multimeter set to voltage and connect one lead to the center in and the other to the outside metal contact. You should get a reading from 18 to about 26 volts. If you get no reading then the adapter needs to be replaced. If you get the correct reading then the power jack in the laptop will need to be replaced. If yo are ok with electronics repair you can get the jacks from Ebay.com if not your local computer repair shop should be able to do it for you.

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