I RECENTLY DROPPED MY LAPTOP, AND NOW MY DVD SUPERMULTI DRIVE WILL NOT OPEN WHEN I ATTEMPT TO EJECT IT. TRIED THE MANUAL EJECT ALSO, TO NO AVAIL. HOW DO I FIX THIS? HOW CAN I REMOVE THE DRIVE FROM THE LAPTOP TO SEE IF RE-INSERTING IT FIXES IT? WHAT WOULD YOU ADVISE?
If I were you, i would take the laptop apart and insure that nothing was broken (if its out of warranty). i made a post earlier concerning disassembly issues. If you dont want to take it apart, you can potentially plug the drive back in (if that is the problem) by applying a slightly firm pressure on the drive face. if the interface port is disconnected, you should hear a slight thud as it is reinserted.
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Open the try slightly, shut down the machine, tilt the machine to the side of the DVD/CD drive a gently shake to loosen the tray or whatever is causing the problem, Is the disk off the spindle? Is the dvd/cd broken? Can you insert something to clear whatever is obstructing it? Have you tried to eject using the software, Go to computer, right click DVD/CD rom drive, click on eject? Has there been any damage to that area, bent..etc? You may have to force it open or remove the drive and try to open it.
If you have a dvd or cd stuck in the drive straighten out a gem clip (paper clip) and stick it into the hole that is on the faceplate (drive drawer that holds the cd or dvd) and push it while you press the eject button.
Alright, now you do not necessarily have to turn of your laptop for this, but I would suggest it. If the drive will not open normally, and you have tried rebooting, then this is what you probably need to do:
1. Look on the side of your cd/dvd drive, probably somewhere next to the eject button you should see a small, cylindrical hole. This is basically a physical eject button (but not something you want to use all the time by any means).
2. You will need something small, a paper clip usually works best. If you have a really small screw drive, I have found that sometimes works, but a paper clip is best.
3. Flatten out the paper clip enough that you can easily place one end in the manual eject, and then press firmly. The drive should pop open, and you should be able to remove the disc.
I hope that helps!
Since you drive does not open using the button nor with the mouse (open my computer - right click on the proper dvd rom drive - choose eject), software may be interfering with the normal operation of the drive. Do the following: 1. Attempt to Eject the CD in System Setup. Reboot the computer and tap the F2 key while at the Dell logo screen to enter System Setup. Then attempt to eject the CD tray using the button on the drive. If the drive ejects properly, there is a software conflict that needs to be resolved. 2. In case that the solution before didn't help, locate a small hole near the eject button of the tray. Use a paper clip in order to put it in this hole and push the internal cogwheel to rotate and open the drive.
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Restart your computer and enter set up bios. Try ejecting your dvd rom from there... it that doesn't work, get a pin and insert it in the pinhole on the dvdrom whuile pressing the eject button... that should do the trick!
Turn off the computer and then use the paper clip to open the DVD tray.
If this doesn't work, then something is jaming and stopping the tray from opening. In this case, remove the DVD drive and dismantle the drive (ie. remove the metal cover to reveal the internal components and remove the CD ot DVD disc.
If nothing works the the DVD drive is faulty and needs to be replaced, these drives are not expensive.
You can see a hole located on the tray of the cd rom drive. Commonly seen beside the button to eject the cd out. Grab a small pin and push the hole and this should eject the tray. Close the tray again by pressing the button. Eject it using the button. If everything still failed, call up Dell to have the CD Rom Drive replaced.
In the front side of the dvd drive you will see a small hole ...so to eject that cd put one niddle in that hole and . Now
press the button at just after that apply a force on niddle .suddenly
you will notice that cd will come outside ,if not try more times and
you will learn to eject the cd when you are unable to do it by pressing
the eject button... ------------------------------------------- Low feed backs hurt my
ratings and I am tring to help you with your problem,so let me know
that the information i given you is helpfull or not.