Question about Konica Minolta Magicolor 2530 DL Laser Printer

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Konica Minolta 2530 DL First Page prints low, does not fully eject and printer jams with the second page stopping half way in. Removing the partly ejected page, pulling out the half way inserted page, then lifting and closing the lid and remaining pages in the buffer then come out fine.

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  • lawcal658 Nov 11, 2010

    Thanks... and can you now tell me:

    Is the problem I described a "known problem" so that the solution you proposed is also a "known solution?" I hate to get into taking the printer apart (although I can do that) unless there is good reason to believe that cleaning the rollers will be a sure "FixYa."

  • lawcal658 Nov 12, 2010

    Konica Minolta 2530 DL First Page prints low, does not fully eject and printer jams with the second page stopping half way in. Removing the partly ejected page, pulling out the half way inserted page, then lifting and closing the lid and remaining pages in the buffer then come out fine.
    [The one suggestion I got which was to clean all the rollers was not based on the above being a known problem with the particular printer I have. I can't imagine it is a roller problem or other sheets of paper would also jam... which they do not. I am hoping I get a solution that relates to this being a known problem with a known fix]

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Hi,
This should fix the problem.

  1. Open the printer up and removed the green drum, at the back in the middle are two small plastic flags that drop through holes where the paper runs.
  2. These flags can get pushed behind and so it reports a media jam, even without the paper.
  3. The top one is very high (easy to miss), but the lower one was my problem, with it sticking behind the hole.
  4. You can use a paper clip to pull out, but probably not a permanent solution.
  5. For permanent fix you have to remove the back of the printer, circuit board, to realign the flag in the middle of the hole, so as to stop it getting jammed.
Regards Riztech

Posted on Nov 20, 2010

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The printer needs to be disassembled & the rollers (especially the paper pick up roller) needs to be cleaned.

Posted on Nov 10, 2010

  • Mohamed Omran Nov 11, 2010

    Honestly, I did not troubleshoot this exact issue on Konica Minolta printers. But I had the very same issue with HP laser printers & the usual fix was to clean the rollers or replace them.
    I would suggest you get more advice from other FixYa expert(s) if you feel more comfortable doing so.

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