Question about American Standard 2002.800.021 Champion Right Height Elongated Toilet - Bon

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I had an American Standard Cadet3 Right Height Elongated toilet installed. After flushing, water level in the bowl drops to a very low level. Enough remains to prevent gasses or orders, but just enough. I have tried all adjustments I can think of and nothing works. I had an experienced installer and he is stumped. I had two others installed with no problem Do I have a defective toilet or is there a fix I'm missing?

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Adjust the water setting of the tank to higher level, meaning an additional water will be added to the tank. The purpose of this is to release extra water that will fill the missing water level in the bowl.

Posted on Nov 10, 2010

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Turn knob on top of float ball to increase ball height which will increase water column. Up to 1" of overflow tube.

Nov 08, 2012 | American Standard Cadet 3 Right Height...

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I have a new American Standard Cadet 3 that was just installed. After flushing, the water fills into the bowl. However, after several minutes, the water in the bowl slowly drains away and is nearly gone....


Sorry for problem with new toilet.
You say water is leaking out of the bowl?

Toilets have 2 parts:
1) Tank: where water is stored for the flush and is sealed with a flapper.
2) Bowl: where water flushes down.

a) If tank is leaking water, then flapper is suspect. Replace flapper and see if that works.
Lift up flapper and run finger around rim to see if there is a rough spot that would indicate flush valve is defective, and needs replacement.
See typical flush valve

b) If bowl is leaking, that is very unusual and would indicate a crack in the porcelain.

If installer sold you the toilet, it is his responsibility to make good on product.
All products are guarantee against workmanship flaws.

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As long as the water in the bowl dosent go below the bottom rim your ok there is a trap that the water has to seal that all it needs look at the side of your toilet you will see the trap water saver

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1 Answer

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Not all tanks completely discharge all of the water when flushed. Measure 1.5 gallons of water into a container. Turn off your water supply to the toilet then flush normally. Replace the water in the tank with your premeasured amount and observe this new water level. You might be surprised to find it is at the same level it always is. Since water weighs more than 8 pounds per gallon, one concept used in todays toilets is to have more than 1.5 gallons of water in the tank and use the extra weight push the water past the flapper at a faster rate while designing the flapper to drop after only 1.5 gallons have passed through.

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