Question about Motorola Mobility ROKR E6 Smartphone
Last Wed. my son was using his phone and it shut off. When trying to turn it on it will only display a M on the screen. I do not want to go through the painful work of sending it for repair through USCellular. Does anyone have any advice? This phone is only @ 6 months old.
HI, i got a new motorolla rokr z6m from metro-pcs (bad customer service) and as i drove away i found out the internet
did not work drove all the way back the dumb emploee admited
about the flaw and said that it was a software issue long story
short i protested and finally got my refund.
2 months later i foond out there was recall and issue fixed
well i got another new rokr z6m correct BIG MISTAKE folks
any how after use of a few days i discovered multiple issues
with freeze up , lock up, failures during calls, all the problems
mentioned in the previous articles in short it purely sucks
dont waste ur money buy something else stay away from
the motorolla rokr z6m model for metro pcs
Posted on Aug 26, 2008
Are any of you selling the phone? I will buy i need the case. I cracked my phone, But it still works. Email firstname.lastname@example.org if you can sell. I dont need the battery.Oh yeah I have a paypal account
Posted on Sep 16, 2008
Ugh, i bought my phone at the end of summer,
i got mine for a grading present.
i ahve a motoroka too, and i only had it for three weeks, and it had the M problem.
so we sent it away for two weeks, i finially got it back,
and two weeks later
ITS BROKEN AGAIN.
DO NOT BUY THIS PHONE.
Posted on Sep 01, 2008
I also get the M problem. To get around this I have been able to turn the lock button on and off or off and on then try to power it on again. This has gotten mine to come on.
As far as the shutdown problem, I have had my phone for several months and it continues to shut off on its own. My phone was in the shop in June-July for 5 weeks to have the software reloaded. I had it back for 1 day and it started doing it again. I sent it back in and they have had it for another 5 weeks as of today. US Cellular refused to replace the phone until it had been in the shop twice. I guess the numerous times I have been in the repair shop for them to fiddle with it doesn't count.
Posted on Aug 18, 2008
Im suffering the M thing too... this phone really sucks because its cdma...... so you can send motorola to the sh... ok bye
Posted on Aug 14, 2008
I have the same problem. i have a CDMA phone. After school today I was talking to my gf and all of a sudden wen i say bye. i tried to turn on my mp3 player and my phone shut off then wen i tried to start it, it wudnt go past the M symbol. i took it to the bell store, they said it wud hav to go out for service.
Posted on Jul 04, 2008
Wel i had the same problem with mine from metro pcs , it just got frozen so i went 2 da metro pcs main store the one in Lynwood Ca. tha i know is only 2 stores like this in Los Angeles California so that place was full i wait for 2 hours to talk to some one when finally spoke with the he just saw my phone and he knew my prolbem rigth away so he replaced my phone without ask anything.
so always get insurange and go with time to that store
Posted on Nov 04, 2008
Did you try taking the Memory Card (if you have one) and battery out for a full 30-min and then put the SIM/Memory Card back in and battery back in and reboot the cell phone. If it doesn't fully boot up you will have to send it away for service.
Posted on Jul 06, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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