Question about GE JVM1870 Microwave Oven
You probably have a cracked turntable coupler or a failing motor.
You can see and hear a video of how a turntable motor should sound when you rotate it by hand: http://www.youtube.com/watch?v=rPSWi_z7M58
To replace either, you need to unplug power, then remove the bottom cover of the oven. You may have to cut the cover off with snips, then use a screw when reassembling it.
We have critical safety & disassembly info at our site, linked here: http://tinyurl.com/yzjozk
You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383
NOTE: There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting.
We're happy to help and we appreciate your thoughtful rating of our answer.
William E. Miller, AS-EET
Posted on Jun 23, 2008
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Posted on Jan 02, 2017
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