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Machine telling me wrong paper size i have reset and reloaded but not working

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  • Anonymous Mar 21, 2014

    my fax machine says reload correct paper, check paper size, I do have the correct paper in the machine, why is it saying this.

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Check the guides in the paper tray to make sure they match up to the proper position for your paper size. If for instance the paper tray is set to A1 by accident and you are using letter paper, then you request to print on letter sized paper the printer will think it doesn't have letter paper available and will ask for some. The position of the guides in the paper tray are what tells the printer what size paper is in that tray. Otherwise your paper settings in the paper meny are wrong as this can override the paper tray settings, check them to make sure they match the paper size in the trays also.

Posted on Jun 17, 2008

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Posted on Jan 02, 2017

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