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I have a HP Photosmart C6150 All-in-One Printer Fax scanner Copier, it quit working, says Pump Motor Stalled OX05d0082 and Ink system failure unable to copy, receive faxes or print Refer to printer documentation and it said Improper Shutdown, turn power off then try again 62004062, which I did and it keeps saying these things. Can you help me, thank you. How much will this cost for your help, please send me an answer here since my email or printer isn't working right now.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: HP PHotosmart c6150 keeps shutting on and off

You need to reset the printer. I had the same exact problem with a C6150. Unplug the power cord from back "while printer power is on" (doesn't have to be fully booted just turning on). Wait 20 seconds, hold # and 6 keys together and plug power back in. Continue to hold until power goes off or semi-reset message comes up. Power up (if off) press OK for any error messages and let the printer cycle. Should be good to go. Mine sounded very noisy while it was trying to allign internally. I can only suspect that was the initial problem but this process fixed mine and it runs great now. Hope this helps.

Posted on Feb 11, 2010

  • 93 Answers

SOURCE: photosmart hp 3310xi - ink failure???

Perform the steps given in the below webpage and if the issue persists then contact HP.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00551397&cc=in&lc=en&dlc=en&product=439491#top

Posted on Jun 05, 2008

  • 3 Answers

SOURCE: Ink System Failure

I just had this problem with a HP C5150 and I found this bit of conversation on the web and it worked for me.

My error code was 0xc18a0501 and the following steps did resolve my issue, hope it helps you as well.

  • OK I had the hp error code 0xc18a0001 problem and here is the conversation I had with the tech.....
    james cowan: hp error code 0xc18a0001
    Earnest: I will assist you in this regard
    james cowan: great
    Earnest: I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
    james cowan: correct
    Earnest: Thank you for confirmation
    Earnest: May I have the model number of All-In-One you are using?
    james cowan: c6250
    Earnest: Thank you for information.
    Earnest: James, please let me know the room temperature in which printer is replaced
    james cowan: 67 degrees f
    Earnest: Okay
    Earnest: Please perform the below steps on the front panel of the printer to resolve the issue
    james cowan: ok
    Earnest: Press and hold the "left arrow" key.
    Press the "Setup" key and release both keys, Display should say "Enter Special Key Combo"
    Press and release the "OK" button.
    Earnest: Please ignore the above steps, James
    james cowan: ok yes nothing seemed to do anything
    Earnest: Please perform the below steps on the front panel of the printer
    Earnest: Press and Hold the "Print Photos" &"Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo"
    Press and release in sequence"Red Eye Removal","Print Photos","Red Eye Removal"
    Earnest: Display should say “Support” and display the FW rev (something like R0616R)
    james cowan: COxxFN0723BR j
    Earnest: Okay
    Earnest: 2. Press and release the right arrow button until the display says “System Configuration Menu
    james cowan: ok
    Earnest: 3. Press and release the "OK" button.
    james cowan: ok and it says hardware failure status
    Earnest: Display should say "Hardware failure status: Clear. Press OK to clear".
    Earnest: Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
    Earnest: Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
    james cowan: ok
    Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
    Earnest: Let me know once you are done with the above steps
    james cowan: ok its unplugged
    Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
    Earnest: Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE".
    james cowan: ok
    Earnest: Let me know the message displaying on the front panel of the printer
    james cowan: printer preparation occuring - do not interrupt
    Earnest: Okay
    james cowan: ok its done
    Earnest: Let us print a self test page from the printer now
    james cowan: ok deal
    Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray.
    2) Make sure that the printer is on and loaded with unused plain, white paper.
    3) Press Setup . The Setup menu appears.
    4) Press the down arrow button to select Tools , and then press OK .
    5) Press the down arrow button to select Self-test Report , and press OK .
    james cowan: ok printing
    Earnest: Okay, please check whether all the colors pritned perfectly on the test page
    james cowan: perfect
    Earnest: Great..Cheers!!!
    james cowan: thank you very much
    Earnest: James, now you can continue using the printer
    Earnest: I appreciate your efforts and patience in trying to resolve the issue."

Posted on May 02, 2009

  • 1684 Answers

SOURCE: Ink System Failure: Errow:Oxc18a001 with a HP C7280

Hello,

Check our web site at: www.ccl-la.com/hp.htm We have a step by step guide to correct this problem. This error is caused by air in the ink feed tubes and the guide will help you do a purge on the lines.

I hope this helps, If so please rate my solution.

Buddy
Corporate Computer
www.ccl-la.com

Posted on Aug 19, 2009

Testimonial: "Thanks a million!!!!. Saved the day. Instructions were on point... Reply was timely. THANKS."

Amit Verma
  • 102 Answers

SOURCE: I am still getting the error "Ink System Failure"

There is small patch that needs to be updated
Download & Install the patch from from here.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=443024&lc=en&cc=nl&dlc=en&lang=en&cc=nl

Posted on Sep 09, 2009

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