Question about Philips 32PT6441/37 32" TV

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Cannot access the tint adjustment feature on the menu...it appears to be "grayed out". Al lthe people have a strong green tint!

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The tint option is greyed out in only 2 cases: either you are using an AV source as an entry or the signal of the tv channel is on PAL instead of NTSC. It's very easy to check if this is the case - just check the image while using a DVD player.
This means that the tint problem isn't caused by the shifting of the color phase, it's a hardware defect - the tube has aged so much that the automatic white balance control is no longer capable of maintaining the correct balance. The only thing that can fix that is to replace the tube and its production has ceased about 5 years ago - no chance for a new one.
Time for a new tv.

Posted on Nov 10, 2010

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Posted on Jan 02, 2017

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Here is something that may help from the toshiba.com website under your model number television. Q. Why are people on my screen green?
Models: 32HL17, 37HL17, 42HL17, 42HL167, 47HL167, 52HL167, 42HL167, 42LX177, 46LX177, 52LX177, 57LX177
REF:FAQLCD00107
If the problem is not the connections, try adjusting the tint on your television. A high tint setting will usually create a green
image on the screen where as a low tint will create a more red hue. In order to access your television's tint:
1. Press the “MENU” button on your remote control and use the LEFT or RIGHT arrow keys and select the
VIDEO menu.
2. Then use the UP and DOWN arrow keys to highlight PICTURE SETTINGS and press the "ENTER" button on
your remote.
3. Next use the UP and DOWN arrow keys to highlight TINT then use the LEFT or RIGHT arrow keys to adjust the
TINT. If the picture is too green the tint will need to be lowered.
4. Once you have adjusted the tint to your liking, use the DOWN arrow key to highlight DONE and press ENTER. The toshiba customer service telephone number is : 1-800-631-3811. I hope this helps you with your problem.

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Hope this helps

-Nate

Page 1
You will need to display a gray scale picture which varys from black to white
You will need to display a gray scale picture which varys from black to white. Displaymate 16 grays pattern is good or something like the picture to the right. 1 Press and hold SEL/AUTO and press the power button. Then release the SEL/AUTO button. 2 Press the MENU key to display the factory menu. Sencore 11 gray Pattern 3 Press the and select FACTORY2 menu. Factory2 is at the bottom. Press SEL/AUTO to select the FACTORY2 menu. 4 Press the to select AUTO COLOR. 5 Press the to run AUTO COLOR. Wait until finished. You will see the colors changing and then become stable when finished. About 10 seconds. 6 Press the and select COLOR UPDATE. 7 Press the to run COLOR UPDATE. It will finish quickly. < 1second. 8 Press MENU to exit the menu. Power off/on.

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