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Brother MFC-9449CN(CC3-205-03031f04) error message. Scanner is unable to connect to PC (it worked fine a few months ago. I have tryed re installing software and Brother helpline cant help! In control panel it says that the scanner is busy. Any ideas? Thanks Nick

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  • florenda Mar 03, 2009

    I have the same problem with my printer. I have reinstalled the printer twice after installing it. But no changes. I still cant use the scanner. The only thing I can do with the printer is to print by PC but cant scan.

  • Anonymous Mar 25, 2009

    can print from pc but cant scan

  • bthomas66 May 11, 2009

    I have a brother mfc-4400cn.. I have the same problem. The connectivity to the printer is fine. I can print over the network, but I can't scan a document. Whenever I go to my printer and select the SCAN button, it just errors and says check connection. My connection is good, i've changed my ip on the printer and can still print over the network just fine. My fax is also working. AAHHHH!!!

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7 Answers

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The solution to your problem is in your network. A 205 error is network related with a confusion in where the IP address is. Make sure that you have the right IP address for your brother printer. ALSO VERY IMPORTANT... make sure that YOU DO NOT HAVE a wired AND wireless connecion. This will cause confusion between the printer and PC. It will not know where to send the file. Lastly if you are printing with a gateway connected to a router this could also cause problems. ie comcast gateway connected to router. I currently have a comcast gateway connected to router with no problems. But i also have my gateway in DMZ plus mode(complete unrestricted access for router)

Hope this helps.

to the person who says don't buy brother, I happen to like brother printers. They have been the most stable out of all that we have owned at our office. If you have a cell phone and can not figure it out you get help. the answer can't be don't buy a cell phone.

Posted on Sep 13, 2012

  • SAS KA
    SAS KA Jul 03, 2014

    when i unplugged the hard and kept just the wireless it worked like magic, thanks

  • Arief Rahman Hakim
    Arief Rahman Hakim Jun 17, 2016

    I just change my desktop IP address from automatic to static/fixed IP address. Now it's working. Thanks for the "cause confusion" keywords.

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Thank you!
It is indeed well affect events / Action images, OCR ...

Thank you.

Posted on Mar 15, 2009

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If you're using Win7 or Vista, you're problem is very likely related to the Windows Firewall. Go to control panel -> windows firewall. Choose advanced settings. Check Inbound Rules for a rule called BrotherNetwork Scanner. The specific local port that needs to be open is UDP 54925. Under Advanced, check to make sure the profile you're running with is selected. In my case, the brother software had created the rule in the 'Public' profile, which didn't apply because I was using the 'Private' profile. Once I switched, everything worked great.

Posted on Feb 09, 2013

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I like the Don't buy Brother idea, but check if it's a wired and wireless computer. The software doesn't like wireless....

Disable the wireless, reboot, reboot the Brother (hopefully you don't have to uninstall/reinstall), and test over hardwire.

Thats fixed it multiple times for me!

Posted on Oct 03, 2008

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This is due to a stupid stupid setting within the Brother ControlCentre3 software that has its own setting for Email client and doesn't depend on the default setting in Windows. I experienced it after installing Thunderbird over Windows Mail . . . oh, how to fix it, you'll be wanting to know . . go to the Brother website www.brother-europe.com, create an account, then go to

https://www.brother-europe.com/icss_b2b_b/Z_InitLoginTransit.do?country=GB&language=EN

Posted on Aug 26, 2009

×

The above solution anly helps sometimes. I have the exact same problem and my solution is not to buy brother??

Posted on Sep 08, 2008

Go to MY COMPUTER then to PRINTERS & FAXES and then under Other Places to SCANNERS & FAXES.

you will see the brother and right click on properties. check in the Network tab the IP address, it's probably wrong, it should be the same as the port in the properties for the printer configuration

Posted on Jul 19, 2008

  • Darren
    Darren Aug 22, 2014

    Great answer. This worked on Windows 7. Search for Scanners and Cameras. Thanks.

  • Darren
    Darren Aug 22, 2014

    This worked in winows 7 it is Scanners & Cameras

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The issue you have posted does require little more information in order to isolate the issue to fix it. Information like have you installed the printer driver and connected the printer cable to the system in your system for the printer to communicate, are you getting any error messages when you are trying to scan or print, weather you have used the printer earlier and it was working fine till the recent past or it was just being used for sending faxes only and printing and scanning was not tried earlier, However let me provide you few steps that you cold try to fix the issue.
  1. Click on start point Control Panel and click on it.
  2. In the control panel window click on the icon labeled “System”
  3. Click on the Hardware option at the top and then click on Device manager.
  4. On the device manage page check if you have any devices under “Other Devices option with a YELLOW ! mark, if so right click on the device and left click on uninstall.
  5. Close all the windows and then insert the Driver disk for the Printer in the CD/DVD Disk Drive to install the drivers for the printer.
Note: At this point of Disconnect the printer cable if it is connected to the system tower, and do not connect the cable until the installation wizard prompts you to do so.

If you do not have the Printer driver disk handy then you can download and install the printer driver form the link below:
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  1. During the installation the wizard will prompt you to connect the printer USB cable to the system tower, so go ahead and connect it.
  2. Once the installation is finished restart the computer.
Should you require any further assistance regarding the
printer or even require assistance regarding any other
computer related issue in future please feel free to
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