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Then you still might have a bad toner cartridge. Try the following in the EXACT order:
1 Pull out the toner cartridge.
2 close the printer back up and let it recognize that there is not toner cartridge.
3 turn the printer oss
4 insert the new toner cartridge
5 turn the printer back on.
if the above fails you will need a new cartridge, preferably a different brand.
When replacing the toner cartridge, you MUST install
a brand new, unused genuine Brother toner cartridge in order to reset
the toner status. Swapping toner cartridges from one machine to another
or installing a partially used toner cartridge may cause this problem.
Brother machines control their image quality for the most suitable print
quality by monitoring toner consumption. If you install a partially
used toner cartridge, your Brother machine is unable to recognize toner
consumption correctly which will cause this problem. Therefore, when you
replace the toner cartridge, please use a brand new toner cartridge,
not a partially used toner cartridge from another machine.
Dell 1320c printer error 093-973 "Black cartridge is either missing or not fully inserted into the printer." I've replaced cartridge with four new (known good) cartridges. I've tryed the reset button. It does not recognize the black cartridge. I own two 1320c printers and all four new black cartridges work in the other printer.
Have you already tried powering the printer off/on to see if this would clear the error? If so, are you using a Dell branded toner? If not, this could be why the printer has not recognized the replacement. It could be you recieved a bum toner cartidge, although this does not happen often, it can still happen. If you take your old toner cartridge and put it back in the printer, does it recognize it? If so, perhaps it is the toner cartridge.
If it is a bum Dell toner cartridge, Dell carries a seperate warranty on toner, apart from the warranty on the printer. Call Dell laser printer tech support. They will need your order number for the toner and have the cartridge handy as they will need an identification number off of the cartridge.
The control panel display will indicate which toner is out; K = Black M = Magenta Y - Yellow C = Cyan
Also, the orange indicator light will flash.
Generally, each toner will provide about 1,500 copies depending on the intensity of the specific color. The toner drums, on the other hand, generally provide more than 20,000 copies each and need not be changed that often.
When you change a toner, included with the toner is a little alcohol wipe that you use to clean the toner sensor. This is a small LED located along side the toner holder. Make sure ALL toner waste/dust is cleaned off the sensor before installing the new toner.
Also, while I hate to state the obvious, make sure you removed the tape from the new toner before inserting it. Last, make sure you lock the toner in place with the blue lever. And it never hurts to shake the toner a little side to side before inserting it just in case the toner has gathered at one end.
Last, there is a utility included with the printer that lets you access the printer's information via your computer. This will tell you exactly how much toner is left in each cartridge and the life remaining on the drum.