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Have installed new black / colour ink but printer refuses to print documents. will however print a copy

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Uninstall and reinstall the printer software

Posted on Nov 11, 2010

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Trying to print documents, white background with black typed words. Problem I have is the printed documents have solid dark blue and solid black ink and the words don't show.


Are the ink cartridges installed in the correct colour order?
Have you printed a test page through the printer's own control panel? What was the result?
Open a new document, using the default settings. Key in some test text. Try printing. What is printed?

Jan 06, 2015 | HP Office Equipment & Supplies

1 Answer

Printer only prints in black/white. have put new


It could be the print setting on your computer.
If you're using Windows, with your document open, go to File > Properties/Preferences. In the Print Setup tab, make sure to select "Print using all available ink" in the Ink Use section.
On Mac you can select Color in Print Setting in any expanded print dialog.

Sep 01, 2011 | Lexmark Interpret S405 Wireless All-in-One...

1 Answer

Won't print in colour


In the Printer Settings you have to leave it as '"Print in Color" always not Black even if you want to print B&W.
Good Luck
luciana44

Dec 26, 2009 | Canon BubbleJet i560 InkJet Printer

2 Answers

Out of color ink; won't print black and white.


The printer will need the colour ink to be replaced otherwise it will not print at all. You can try pressing the Start/Reset button but this will most likely not work and the only way forward is to have a colour cartridge with ink in it even though you may never use it!

Oct 07, 2009 | Brother MFC-465CN InkJet Printer

2 Answers

HOW TO TAKE PHOTOCOPY IN EPSON STYLUS CX 2800


place the document in side, by the left hand top you will see copy, with two different buttons one is coloured and the other, click on the coloured to get coloured document and click on the black to give you black and white, just once and make sure there is paper in the feeder, thanks

Jul 13, 2009 | Epson STYLUS CX3900 All-In-One InkJet...

1 Answer

I cannot print but i have only the black cartridge but i dont have the yellow cyan ang midget


Most modern printers use some colour when printing Black and therefore will not print if ANY ink cartridge is showing as empty.

Unless your printer has a setting for using Black ink only (this is not the same as printing a black and white document), then you will need to purchase and install the colour cartridges before printing can take place. The good thing about this is that very little colour ink is used when printing black and white documents - so they should last a long time.

Good luck.

May 09, 2008 | Brother Multi-Function Center MFC-240C...

1 Answer

Ink cartridge problems


exchanged the black cartridge (57): the printer told me there was a problem with it, that I should remove it and re-insert it. I did, the ink button still blicks. After several efforts the printer started to work again, printed one document and then told me there was a problem with the colour cartridge. I removed it, re-inserted it several times. Finally a test page was printed - everything was okay.

Then the printer refused to print anything - the yellow LED lamp blicks continuously. Have turned the printer on and off, have also shut down the computer and re-started.

The only thing that will work now is the black cartridge, if I remove the colour one.

May 08, 2008 | Canon PIXMA MP530 All-In-One InkJet...

2 Answers

Ink cartridge problems


The printer is working again - I exchanged the ink cartridges yet again, and finally the printer accepted them. Still don't know why the problem developed.

Apr 28, 2008 | HP DeskJet 5150 InkJet Printer

1 Answer

Black ink does not print


I have a problem about my printer here. it doesnt print black color even if i replaced it with new cartridge...anyone have solution about this pls help....joy

Feb 16, 2008 | HP Photosmart C3150 Printer

1 Answer

Trying to print black only document


the problem with this printer is that all the inks have to be at a usable ink level, if any one of them are below the acceptable amount it will not print in any colour at all not even black.

Jun 25, 2007 | Epson Stylus C82 InkJet Printer

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